Systems Administrator Job Wilmington area,Delaware USA,IT/Tech

Key Responsibilities Systems Administration

Administer and maintain servers, virtualization platforms, storage, backups, and related infrastructure.
Manage Active Directory, Group Policy, Microsoft 365, user accounts, permissions, andmultifactor authentication.
Monitor system availability, performance, capacity, security alerts, and scheduled processes.
Perform system patching, upgrades, configuration changes, and routine maintenance using established change-control procedures.
Support network infrastructure, including switches, firewalls, and VPN connections.
Troubleshoot system, application, authentication, and network issues, escalation when necessary.
Maintain infrastructure documentation, recovery procedures, system inventories, and configuration records.
Participate in disaster-recovery testing, security initiatives, and infrastructure projects.
Work occasional non-business hours as required for maintenance windows, project activities, or urgent business needs.

End User and Helpdesk Support

Provide timely technical support for workstation, software, printing, connectivity, andaccess-related issues.
Install, configure, maintain, and replace employee computers, peripherals, and approved software.
Manage employee onboarding, offboarding, account changes, equipment assignments,and access requests.
Investigate and resolve escalated helpdesk incidents while keeping users informed ofstatus and resolution.
Create and maintain user-facing documentation and provide basic technology guidance and training.
Deliver professional, responsive, and customer-focused support to employees at all levelsof the organization.

Education and Experience

Associate degree in Information Technology, Computer Science, Cybersecurity, or arelated field required.
Bachelor's degree in a related discipline preferred.
A combination of relevant education, professional certifications, and directly applicable experience may be considered.
Three to five years of progressive help desk, desktop support, systems support, or end-user technology experience in a corporate environment.

Required Technical Knowledge

Windows Server and Active Directory administration, including Group Policy, DNS,DHCP, and file services.
Microsoft 365, Exchange Online, Entra , and multifactor authentication.
Server virtualization, enterprise storage, backup, recovery, and disaster-recovery technologies.
Network fundamentals, including TCP/IP, routing, switching, firewalls, VPNs, and wireless networking.
Endpoint management, patching, endpoint security, and vulnerability remediation.
Strong Power Shell scripting skills, including developing, maintaining, and troubleshooting scripts used to automate system administration tasks; working knowledge of SQL queries and related administration tools is preferred.
Monitoring, alerting, troubleshooting, root-cause analysis, incident management, andchange management.

Preferred Qualifications

Microsoft, CompTIA, Cisco, Fortinet, VMware, or similar industry certifications.
Experience with Hyper-V or VMware, storage area networks, Microsoft 365administration, enterprise backup platforms, and firewall administration.
Experience supporting Windows, macOS, iOS, Android, and other endpoint platforms.
Experience working with managed service providers and third-party technology vendors.

Core Competencies

Strong troubleshooting, analytical, and problem-solving skills.
Exhibit proficiency in organization, time management, follow-up, and prioritization skills.
Sound judgment when working with confidential or sensitive information.
Clear written and verbal communication with strong documentation habits.
Customer-service orientation, accountability, and attention to detail.
Ability to work independently and as part of a team to manage multiple priorities.
Demonstrate…