NOC Analyst; 2nd Shift

Back NOC Analyst (2nd Shift)
Infrastructure & Security Wilmington , Delaware Contract On-Site Oct 2, 2026

NOC Analyst

Location:

Wilmington, DE
Pay: $26-30/hour

Contract:

Long-term contract with opportunity for conversion

Shift: 3pm-11:30pm
Overview
Monitor and maintain network infrastructure to ensure optimal performance and reliability. Respond promptly to network incidents, leveraging Solar Winds for real-time troubleshooting and resolution to minimize downtime. Collaborate with cross-functional teams to implement network upgrades and improvements.

• Monitor and maintained network infrastructure to ensure optimal performance and reliability.
• Respond promptly to network incidents, leveraging Solar Winds for real-time troubleshooting and resolution to minimize downtime.
• Collaborate with cross-functional teams to implement network upgrades and improvements.
• Utilize Solar Winds monitoring tools to analyze network traffic, identify potential issues, and proactively address them before impacting operations.
• Implement and manage
  
  Tidal Workload Automation for job scheduling and completion of requests, streamlining operational processes.
• Utilize
  
  PuTTy for secure shell access to troubleshoot and configure routers and switches
• AdministerVMWare vSphere for remotely accessing servers to troubleshoot outages and configure applications on desired virtual machines.
• Employ Commvault to perform backups of all servers, ensuring company data integrity and security.
• Processfiles in Reinsurance GO, contributing to efficient file management and supporting reinsurance operations.
• Document network configurations, changes, and incidents using Solar Winds and Tidal for comprehensive tracking and analysis.
• Participate in on-call rotations, providing 24/7 support for critical network issues.
• Monitor and manageIT infrastructure using Service Now to track incidents, changes, and service requests, ensuring efficient resolution and adherence to SLAs.
• Implemented and maintained Thycotic - Secret Server for privileged access management, safeguarding sensitive information and ensuring compliance with security policies and regulations.
• Utilize Go Anywhere  for secure file transfers and automation, streamlining operational workflows and enhancing data security.
• Manage user authentication and access control using DUO Admin, enhancing the organization's cybersecurity posture.
• Configure and support Citrix Receiver and Citrix Director for virtual desktop infrastructure (VDI), providing seamless remote access and efficient desktop management.
• Managevoicemail systems using Cisco Unity, ensuring reliable communication services for the organization.
• Configure and maintain
  
  Infoblox Grid Manager for DNS, DHCP, and IP address management, optimizing network performance and reliability.

As a trusted technology partner, CEI delivers solutions that help our customers transform our business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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