AI Automation Architect

Company Details

Company URL: https://
Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R.

Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware.  Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology.

At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at  to learn more information.

The Company is an equal employment opportunity employer.

Responsibilities

At Berkley Technology Services, we believe AI-assisted ways of working are becoming a foundational part of how excellent engineering work gets done - much like the way digital communication tools did a generation ago. We expect every member of our team to actively integrate AI tools into their daily work, not as a substitute for expertise, but as a natural extension of it.

Candidates who bring genuine curiosity about AI, and a demonstrated habit of using it to work smarter, will find themselves at home here. The AI Automation Architect designs, builds, and maintains the automation and AI-enabled capabilities that make Berkley’s Governance, Risk & Compliance (GRC) function faster, more consistent, and more audit-ready. The role turns manual, repetitive compliance work — evidence collection, control testing support, exception handling, and reporting — into governed, automated workflows, freeing IT Compliance and operating-unit personnel to focus on judgment, risk decisions, and control ownership.

Working within IT GRC and in close partnership with Information Security, Internal Audit, and the operating units, the engineer builds automations on the enterprise GRC platform (Service Now GRC/IRM and Archer), integrates control and evidence data across systems, and applies AI responsibly to accelerate compliance activities. Consistent with BTS’s “security-first” and “use AI to work smarter” principles, this position acts as a force multiplier for the compliance team rather than a replacement for it — accountability, oversight, and risk acceptance remain with people.

Automation & AI Engineering:
Design, develop, and maintain GRC automations and AI-enabled solutions that streamline compliance processes, ensuring each solution complies with security, privacy, and governance requirements. Control Evidence & Testing Support:
Automate the collection, validation, and packaging of control evidence for SOX, NYDFS Part 500, and internal control assessments — reducing manual gathering and improving completeness and consistency. Exception & Workflow Automation:
Build and improve exception intake, routing, reporting, and dashboards within Service Now GRC/IRM and Archer; support the migration of GRC processes onto the strategic platform. Integration & Data:
Integrate…