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IT Service Delivery Lead - Service Desk & Apps

Job in Wilmington, New Castle County, Delaware, 19801, USA
Listing for: Harris Computer
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 50000 - 80000 USD Yearly USD 50000.00 80000.00 YEAR
Job Description & How to Apply Below

Harris Computer in Delaware seeks an IT Service Management (Service Desk/Desktop Support) lead to run day-to-day IT services for a hospital client, covering technical and application support while ensuring high-quality service and SLA adherence.

You will mentor Tier 1 staff, coordinate incident management in ITSM tools like Service Now or Remedy, and align service delivery with account profitability while managing risks and customer relationships.

The IT Service Delivery Lead
- Service Desk & Apps position in the Management & Operations, IT & Technology field is open for applications.

As a IT Service Delivery Lead
- Service Desk & Apps, you will play an important part at Harris Computer in DE, United States.

We invite applications for the IT Service Delivery Lead
- Service Desk & Apps position located in DE, United States.

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