Chief Unemployment Insurance Appeals Referee

Summary Statement

A class incumbent is responsible for administering the state's first level of the Unemployment Insurance Appeals process to ensure fair and consistent hearings in accordance with applicable law. Manage 4-5 employees. The unit hears 300 cases monthly.

• Plans, assigns, reviews and evaluates the work of a staff of subordinate referees as well as that of the clerical staff; schedules cases for hearings and monitors appeals operations on a daily basis.
• Communicates and interprets applicable laws, rules and regulations to subordinate referees; provides referee training.
• Reviews hearing decisions of subordinate referees to ensure compliance and correct application of federal and state Unemployment Insurance laws, rules and regulations.
• Conducts the most complex Unemployment Insurance appeals cases in accordance with applicable law; administers oaths and affirmations; issues subpoenas; hears testimony; receives and reviews evidence and rules on its admissibility; regulates and controls the hearing; makes tape recordings of hearings; researches and reviews applicable federal and state laws and precedent cases; renders written case decisions.
• Compiles and/or oversees preparation of statistical reports as required.
• Maintains precedent manual for use by other referees in analyzing cases.
• Periodically reviews all phases of unit operations practices to ensure efficiency and effectiveness.
• Responds to inquiries and complaints from the general public; coordinates decisions with other sections to resolve problems.

• Possession of a Juris Doctor.
• Three years experience in quasi‐judicial proceedings.
• Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in legal research which includes researching statutes, regulations, case law and background information.
• Six months experience in drafting legal documents and writing legal briefs which includes presenting facts, setting out and analyzing legal issues and applying legal precedents.
• Knowledge of staff supervision acquired through coursework, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Examination:
An online test is required. Applicants will need to retest if the test was taken prior to 3/24/10, or if a failing score was received within the last 120 days. Test study guides may be obtained by visiting the Department of Human Resources web‑site at State of Delaware - Delaware Employment Link. Applicants scheduled for examinations will be required to show photo identification to the exam proctor before taking the exam.

All scheduling notices will be sent via email to the applicant. Please check your email for your scheduling testing notice.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E‑Verify system where the State will provide the federal government with each new hire’s Form I‑9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

To learn more about the comprehensive benefit package please visit…