Assistant General Manager

This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:  Lead facilities management operations for a cutting-edge technology center in Wilmington, DE, working alongside the General Manager to ensure exceptional client satisfaction and building performance. This role combines technical expertise with client-focused service, overseeing maintenance operations, vendor management, project implementation, and budget administration while driving innovation in building operations and sustainability initiatives.
Your day-to-day tasks will include:

• Oversee maintenance and repair services in collaboration with the General Manager and technical staff

• Conduct monthly building and property inspections to ensure optimal facility performance

• Manage Prism work order system and interface with tenant representatives and property occupants

• Support project implementation for short and long-term client needs and assist with project management

• Develop and implement annual management plans and participate in building shutdown events

• Coordinate vendor performance discussions and manage existing contracts while sourcing new suppliers

• Maximize supplier utilization including M/WBE enterprises and ensure audit compliance

• Assist with PO management, cost savings initiatives, and budget variance reporting

• Attend site contact program meetings and oversee client reporting at various intervals
Desired experience and technical skills:
Requirements:

• 2+ years of facilities or property management experience in corporate environment, third-party service provider, or consulting role

• Proven track record of client service with ability to establish credibility with clients, facilities teams, vendors, and contractors

• Computer proficiency with Microsoft Office and Computerized Maintenance Management Systems

• Demonstrate high standards, accountability, consistency, partnership mindset, and ability to empower others to succeed

• Availability for Monday-Friday day shift and on-call emergency response after-hours
Preferred:

• Knowledge of commercial real estate, building operations and systems, accounting, project management, and vendor management

• Bachelor's degree or equivalent work experience in facilities or property management

Schedule:

Monday - Friday day shift and on-call for emergency response after-hours.
Salary: $65,000 - $100,000 / year
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data
This position does not provide visa sponsorship.  Candidates must be authorized to work in the United States without employer sponsorship.

Location:

On-site
-Wilmington, DE If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness…