Community Relations Coordinator

Summary Statement

This position is responsible for coordinating and providing communications and marketing for the Division of Vocational Rehabilitation. The incumbent will develop content and coordinate the execution of strategic communications projects that support the agency's mission. This position focuses on writing, messaging, campaign implementation, and will collaborate with colleagues to ensure messaging is aligned, accessible and effective. Essential functions include writing and editing a variety of communication materials, coordinating social media messaging and campaigns to ensure brand-aligned content delivery, working closely with VR subject matter experts to translate technical and/or policy content into clear, engaging messaging for distribution.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Gathers, organizes, and formats information related to an agency's goals, objectives and services.
• Promotes an agency's image consistent with the overall direction of the agency.
• Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies.
• Encourages participation in the use of agency services.
• Coordinates and conducts public meetings, media events or educational programs.
• Ensures a mutual sharing of information with other agencies, media and the general public.

JOB REQUIREMENTS for Public Information Officer

• Six months experience in public relations or media relations to establish and promote a positive image and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing/editing, marketing, advertising, or special events.
• Six months experience in gathering, organizing, formatting, and translating or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media.
• Six months experience in public speaking which includes gathering, preparing and presenting information to the public or media groups.
• Knowledge of developing, planning and directing public events, campaigns, programs or services to meet community needs.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hire’s Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content.

Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education…