Senior Associate Campaign Manager

Join a team where your campaign expertise and drive for operational excellence directly shape how customers experience our brand. You'll work at the intersection of marketing, technology, and strategy — with the resources and cross-functional partnerships to make a real impact. This is a role for someone who thrives on complexity, moves with purpose, and is energized by delivering results.

As a Senior Associate Campaign Manager in the Marketing Operations team, you will lead the end-to-end execution of marketing campaigns across multiple products and channels. You'll partner with teams across Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver high-quality, compliant campaigns that achieve business goals and elevate the customer experience.

Job responsibilities

Lead end-to-end execution of complex marketing campaigns, ensuring timely delivery, quality, and compliance with established standards

Partner with cross-functional stakeholders to coordinate requirements, approvals, testing, and launch activities

Manage campaign timelines, dependencies, risks, and issue resolution to ensure successful execution

Ensure customer-facing assets meet legal, regulatory, and operational requirements prior to deployment

Drive operational excellence through process optimization, control enhancements, and automation initiatives

Analyze campaign execution performance and identify opportunities to improve effectiveness, scalability, and efficiency

Influence stakeholders across multiple teams to drive alignment and achieve business objectives

Support team development through knowledge sharing, mentoring, onboarding, and cross-training activities

Contribute to strategic initiatives that enhance campaign management capabilities and improve the customer experience

Required qualifications, capabilities, and skills

Bachelor's degree or equivalent experience3+ years of experience managing complex projects, marketing campaigns, or operational initiatives in a fast-paced environment

Strong project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously

Demonstrated ability to influence and collaborate effectively across a broad range of stakeholders

Strong analytical, problem-solving, and decision-making capabilities

Excellent written and verbal communication skills

Proven ability to identify improvement opportunities and drive results through execution

Preferred qualifications, capabilities, and skills

Experience with in financial services or another highly regulated industry

Experience supporting digital marketing, customer acquisition, or customer engagement initiatives

Experience leading operational improvement or transformation efforts

Familiarity with marketing workflows, approval processes, and campaign execution frameworks

Experience leveraging automation, AI, or emerging technologies to improve business processes

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in…