Property Manager

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Full Time Professional Wilmington, DE, US

3 days ago Requisition

We are seeking an experienced Residential Property Manager to oversee the daily operations and financial performance of a residential community while leading a dedicated team toward success.

This role is ideal for a motivated leader who thrives in a fast-paced environment, understands the balance between resident satisfaction and financial performance, and is committed to maintaining a best-in-class living experience.

• Oversee the day-to-day operations of the property, ensuring maximum occupancy, resident retention, and operational efficiency.
• Analyze financial statements, revenue trends, and property performance metrics to drive profitability and achieve budget goals.
• Complete all required weekly, monthly, quarterly, and annual reports accurately and on time.
• Manage office workflow and administrative processes to maximize productivity and service excellence.
• Monitor property budgets, control expenses, and implement strategic adjustments to meet financial objectives.
• Actively participate in the annual budgeting process and ongoing financial planning initiatives.
• Approve and monitor all vendor invoices, ensuring compliance with accounting procedures and budget allocations.
• Track recurring contracts, monitor expiration dates, and coordinate renewals with leadership and facilities teams.

• Drive occupancy growth through resident retention, lease renewals, and collaboration with leasing teams.
• Oversee delinquency collections and ensure adherence to company policies and legal requirements.
• Partner with Centralized Leasing to deliver a seamless move-in experience for new residents.
• Conduct move-in and move-out inspections while ensuring proper documentation and security deposit administration.
• Build strong relationships within the local community and stay informed of market trends, competitor properties, and neighborhood developments.
• Plan and host monthly resident engagement events and community gatherings to foster resident satisfaction and community connection.

• Lead, mentor, and support on-site staff, including Assistant Managers and Leasing Consultants.
• Foster a positive, collaborative, and high-performance work environment.
• Provide coaching, training, and accountability to ensure team members achieve operational and leasing goals.
• Administer company policies and procedures across operations, accounting, maintenance, and human resources functions.

• Partner with the Maintenance Supervisor to prioritize property needs, schedule unit turns, and coordinate maintenance activities.
• Conduct regular inspections of the community to ensure exceptional curb appeal, cleanliness, and overall property condition.
• Ensure compliance with all safety regulations, OSHA standards, and company policies.
• Represent the property in legal matters related to resident accounts and housing issues when necessary.
• Respond to building emergencies and participate in an on-call rotation as required.

• Professional, polished, and customer-focused demeanor.
• Exceptional leadership, communication, and organizational skills.
• Strong sales and resident retention abilities.
• Demonstrated ability to analyze financial performance and make sound business decisions.
• Highly detail-oriented with strong problem-solving and multitasking capabilities.
• Ability to work independently while leading and motivating a team.
• Willingness to be on-call for emergency situations.

• High School Diploma or equivalent required.
• College coursework or degree preferred.
• Certified Property Manager (CPM) designation is a plus.

• Minimum of three (3) years of successful residential property management experience with proven performance results.
• Strong understanding of multifamily operations, budgeting, leasing, collections, and resident relations.
• Proficiency with Microsoft Office Suite.
• Experience with MRI Software is highly desirable.

• Ability to sit, stand, and walk for extended periods throughout the workday.
• Frequent use of computers,…