Cocktail Server; PT & OC)(Overnight

Job Responsibilities

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Displays a courteous and helpful attitude at all times when dealing with the public and builds rewarding relationships.
• Greets guests in a fast, efficient and friendly manner upon arrival to the outlet.
• Circulates throughout the area assigned, actively observing guests, providing assistance and service as necessary.
• Must maintain and secure all cash and cash equivalents in possession while providing accurate reporting and financial transactions through the POS systems.
• Prepares all settlement paperwork in a consistent and organized manner.
• Responsible for completing all side work and cleaning of the outlet in an efficient, accurate and timely manner.
• Responsible for inventory and restocking items as needed based on predetermined levels.
• Ensures that the work area is clean and sanitary in accordance with local, state, and federal health department codes.
• Monitors alcohol consumption by guests, adhering strictly to Delaware Park Policy and Delaware State Law.
• Knowledgeable and actively promotes company marketing and promotional events and is proficient in answering guest questions.
• Communicates (both written and verbal) with and promotes positive team member and guest relations.
• Maintains professionalism at all times when working with other team members and/or guests.
• Performs all other duties as assigned.
• Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.

• Previous wait staff experience preferred.
• Must be able to successfully complete the background check and licensing process required by the Delaware Lottery.
• Must possess an ABC Servers card and/or Tips equivalent.
• Knowledge of Point Of Sales operating systems preferred.
• Act with discretion and maintain confidentiality in handling sensitive information.
• Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
• Must be able to walk and stand for at least a full eight (8)-hour shift.
• Must be able to lift up to 25 lbs. and be able to bend, reach, pull, push, kneel, squat and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
• Zone assignments covering large areas with long walking distances; work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
• Ability to work in a fast-paced environment and effectively communicate with guests, co-workers and management is mandatory.

• What makes you the most qualified for this position? *
• Were you referred by a current employee? If yes, please list the employee's full name.
• Have you ever been previously employed at Delaware Park? *
• List the last 3 jobs or 5 years of work/relevant experience below. Please include:
  Name of the Company, Position held, Start date, End date. Job#1 *
• Job #2
• Job #3
• Are you available to work nights, weekends, and holidays? *