Wedding Sales Manager - Hyatt Riverfront

Job Details

Job Location
:
Wilmington, DE 19801

Offering over 20 years of experience,
Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Wedding Sales Manager to join our team!

Onix Hospitality rewards its employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.

BENEFITS AND PERKS WE OFFER

Benefits

• Competitive Salary
• Affordable Medical, Dental, and Vision Benefits for You & Your Family
• 401k Retirement With Company Match
• Flexible Spending Accounts (FSA)
• Paid Time Off & Paid Holidays
• Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
• Company provided Life Insurance and Long Term Disability Coverage

Employee Perks Program

• Tickets At Work for Discounted Entertainment Tickets!
• Tuition Reimbursement
• In Facility Training/Inservice Programs
• Employee Assistance Program
• Free Will/Estate Preparation Services
• Optional Legal & Identity Protection Services
• Verizon Wireless Discount

Position Summary
The Wedding Sales Manager is responsible for driving wedding-related revenue by generating, qualifying, and converting leads for ceremonies, receptions, room blocks, and ancillary event opportunities. This role manages the full sales cycle—from initial inquiry through post-event follow-up—while delivering an exceptional client experience that reflects the property’s brand standards.

Key Responsibilities

Standard Days:
Tuesday through Saturday

Sales & Revenue Generation

• Proactively source, qualify, and convert wedding and social event leads to achieve monthly and annual sales goals.
• Manage a portfolio of wedding business including ceremonies, receptions, rehearsal dinners, farewell brunches, and guest room blocks.
• Conduct site tours that highlight venue features, packages, and value-adds to drive bookings.
• Build relationships with planners, vendors, and community partners to increase referral business.
• Upsell enhancements, packages, and additional event opportunities to maximize revenue.
• Complete outside sales calls as directed by General Manager/Above Property Leadership/Director of Sales

Client Management

• Serve as the primary point of contact for wedding clients from inquiry through contract signing.
• Listen to client needs and present tailored solutions that align with their vision and budget.
• Maintain consistent communication, ensuring clients feel informed, supported, and confident throughout the planning process.
• Transition confirmed events to the event planning/operations team with complete and accurate details.

Administrative & Operational Support

• Prepare proposals, contracts, and BEO handoffs according to brand and company standards.
• Accurately report booking activity, pipeline status, and revenue forecasts.
• Maintain detailed records in CRM systems.
• Attend weekly revenue, operations, and BEO meetings as needed to support event success.

Market & Competitive Awareness

• Monitor local wedding trends, competitor offerings, and market demand to identify new opportunities.
• Maintain a presence at bridal shows, networking events, and community activations.

• Minimum 2–3 years in hotel, venue, or catering sales; wedding experience preferred.
• Strong communication, presentation, and relationship-building skills.
• Proficient in CRM systems, Microsoft Office, and event management tools.
• Highly organized with strong attention to detail and ability to manage multiple events simultaneously.
• Positive, client-focused attitude with the ability to remain calm and solution-oriented under pressure.
• Flexible schedule, including occasional evenings and weekends based on client needs and events.