Family Service Supervisor

Responsible for planning, assigning, and evaluating the work of staff who directly supervise youth placed in the Division of Family Services shelter program. Provide orientation, initial and ongoing training to staff on concepts of social service practices, case management processes, and policies and procedures. Review case histories and case plans developed by other professionals to meet the youth’s identified needs. Interact with managers and supervisors of other divisions, social service agencies, courts, hospitals and schools to resolve problems encountered by staff or youth placed at the shelter.

Provide support to staff in crisis situations.

Selective Requirements must be met in addition to the job requirements. Applicants who do not possess the selective requirement will not be qualified:
As a condition of hire you must possess a valid driver's license (not suspended, revoked, or cancelled, or disqualified from driving). This position requires statewide travel which may include driving at night or through adverse weather conditions.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Assigns cases to staff; establishes caseload controls;

reviews case histories and monitors treatment plan for conformity to social service principles and progress in meeting client needs. Holds individual and unit conferences to discuss cases, problem areas, work load and resources; evaluates performance of staff. Conducts orientation for new employees and ongoing training on case management theories and principles and policies and procedures. Evaluates and prepares reports on unit effectiveness in meeting program goals;

prepares reports on monthly statistics for treatment activity, placement and custody and other surveys and reports as requested by superiors. Acts as intermediary in resolving problems encountered by staff in attempting to coordinate service plans requiring interdivisional and/or interagency cooperation. May provide support and act as backup to staff in crisis situations, such as potential suicides, assault and battery against youths and sexual abuse cases.

May be required to isolate and/or physically restrain youths which are acting out. May be called upon to provide direction in emergency situations which requires immediate attention.

Professional health or human service work may include but is not limited to determining eligibility for and availability of community resources; assisting and connecting clients and their families to needed services; addressing family conflict and engaging crisis resolution; and evaluating progress towards goals. JOB REQUIREMENTS for Family Service Supervisor Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1. Applicants must possess at least one of the following:
Four years' experience in professional health or human service work. OR Possession of an Bachelor's degree or higher. In addition to the above requirement, applicants must meet all of the job requirements below: 2. Two years' experience in health or human services focusing on the safety and welfare of families such as identifying issues, barriers and goals; determining eligibility for and availability of community resources;

assisting clients and their families in obtaining needed services; family conflict and crisis resolution and assessing progress towards goals.
3.…