Operation - Boston, Massachusetts

Job Title:

Operation Staff
- Boston, Massachusetts

Job Category:

Logistics/Distribution

English:

Business Level

Job Description / Qualifications Japanese logistics company is seeking Operation Staffs!

This position is responsible for the arrangement of import / export shipments and processing required documentation within established deadlines and in compliance with customs regulations and company procedures.

• 1) Perform Logistics functions
  By booking with airlines, vessel companies, trucking companies, etc by inputting all necessary information to the AES filling to customs; by creating HAWB and MAWB label and applying to cargo; by processing invoices to send to customers; by sending all necessary shipping information and shipping documents to the appropriate party; by communicating effectively with customers, partners, vendors and staff and by demonstrating that our priority is our customer;
  
  by arranging for import shipment and coordinating with the airlines, custom brokers, trucking companies, etc; by tracking the delivery of exported and imported goods; by inspecting cargo; by packing and ensuring inventory list is correct; by troubleshooting any issues or problems and notifying appropriate management as necessary; by making suggestion for process improvement to management to prevent further issues and repeated problems;
  
  and by performing any administrative function as required by management
• 2) Provides customer and administrative support
  By inputting all necessary information related to the profit report; by proper handling of E/L according to written procedure; by reporting balance amounts to customers periodically; by filling E/L to customs according to regulations; by making an inventory list for each customer an reporting it periodically; by understanding all necessary information including applicable laws, and airline rules to ensure expedition of exports;
  
  and by performing any administrative function required by management.

• 1) Manage time and resources
  By using tools provided by the company (phone, fax, email) in order to maximize productivity and to accomplish tasks on time
• 2) Keeps management informed
  By participating in meetings; and by reporting problems to management verbally or in writing in order to avoid confusion and further problems.
• 3) Performs general administrative duties
  By writing and distributing reports and other correspondence; by distributing mail and faxes when necessary; by accurately filling and maintaining documents; by mailing an orderly, neat and clean work space; by making copies and by performing other administrative duties as needed.

• 1) Contributes to the team effort
  By being flexible in work assignment; by covering for other staff as needed; and by accomplishing related tasks when requested.
• 2) Maintain professional and technical knowledge
  By attaining job-related certification; by keeping up on industry trends; and by applying that knowledge to the job.
• 3) Acts on constructive feedback
  By being open to feedback from peers, supervisors, and clients; by using the feedback to improve performance.
• 4) Maintain and improve processes
  By monitoring supplies and informing the direct supervisors when inventory is low; by examining departmental work processes, research procedures, administrative procedures, etc; and by recommending changes where appropriate.
• 5) Upholds work standards.
  By maintaining professional conduct and appearance; by realizing ones own limitations and seeking assistance when needed; and by using established communication channels

LOCATION:

Boston, MA

HOURS:

Mon-Fri 9am to 6pm (1h break)

SALARY:
$50K (Non-Exempt, DOE)