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Customer Success Mgr./ CSM HelpDesk/Support Technical Support

Spare Parts Customer Success Lead

Job in Wilmington, Middlesex County, Massachusetts, 01887, USA
Listing for: Symbotic
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading automation technology firm in Wilmington, MA is seeking a Customer Success Manager for Spare Parts to oversee customer inquiries and ensure efficient operations. The role involves managing BOM scheduling, tracking orders, and collaborating with various departments for timely support. The ideal candidate will have a Bachelor's degree in Business or Supply Chain, experience in customer success, and strong communication skills.

This hybrid position requires 30% travel to customer sites.
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