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Customer Service Rep HelpDesk/Support

Member Experience Specialist — Gym Front Desk

Job in Wilmington, Middlesex County, Massachusetts, 01887, USA
Listing for: Planet Fitness
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading fitness center in Wilmington, Massachusetts, seeks a Member Services Representative to enhance member experiences through exceptional customer service. The ideal candidate will assist members with check-ins, tours, and account updates while maintaining club cleanliness. Applicants should have a customer service background, be proficient in basic computer skills, and possess a passion for health and fitness. The role offers a flexible schedule, a free Black Card membership after 90 days, and various benefits for qualifying employees.
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