Sr. Manager Business Continuity & Response Operations

Pay Competitive

Employment type

Full-Time

• Req#: 218141

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform.

In return, we’ll help you build a career that you can feel passionate about.

This Senior Manager role will carry out our Business Continuity Program to provide data driven insights to stakeholders, foster collaborative relationships with both internal stakeholders and external vendors, drive forward thinking initiatives to create an upstanding security program, and serve as a subject matter expert in various areas of security and crisis management. Responsible for helping to design, develop, execute and maintain business impact assessments, business continuity plans, and disaster recovery plans for operational resilience across the enterprise.

The purpose of this role is to ensure critical business processes are properly identified across the global organization and plans are created to ensure these processes remain available during a disruption.

• Develop plans, policies, and implement strategies to mitigate the impact of potential adverse conditions such as natural disasters (including the effects of climate change), acts of terror/war, cyberattacks, epidemics/pandemics, Animal Rights Activism and Protests, etc.
• Partner with local Crisis Management & Incident Management and Facilities teams to ensure critical processes maintain continuity during disruptions.
• Work with a wide range of business teams to conduct business impact assessments, identify critical services, define recovery objectives, and map critical dependencies.
• Work with business teams to develop strategies and proposals for mitigating business continuity risks.
• Monitor and determine impact on recovery strategies and determine need for convening and or activation of response teams during a business disruption based on severity levels or other escalation triggers.
• Facilitate recovery efforts during a disaster.
• Act as crisis management and business continuity point of contact for business unit peers/ stakeholders across various lines of business.
• This individual will serve as a point of contact for Charles River Labs internal and external audits.
• Facilitate business impact analysis and risk assessments to determine potential effects of an interruption to operations.
• Ensure proper development of business continuity plans, procedures and associated roles needed to recover critical business functions.
• Lead validation, maintenance and testing of plans through training and exercises with increasing degrees of complexity.
• Write after action reports for incidents and exercises;
  Track open action items to completion.
• Implement effective tracking of program deliverables based on established KPIs.
• Perform all other related duties as assigned.

• Education:
  
  Minimum of Bachelor’s degree (B.A./B.S.) or equivalent in a science discipline, criminal justice, law enforcement or related field.
• Experience:
  
  Minimum of 7 + years of experience leading or responsible for Crisis Management and/or Operation Resilience programs. Proven ability to work in a global environment with various levels of maturity, to collaborate and influence stakeholders. Employees must communicate at executive level, both written and orally, through superior communication skills and strong problem-solving skills.
• Experience managing behaviors of concern and workplace violence cases. Knowledge of current and latest trends in security and crisis management programs and technologies. Knowledge of corporate security operations, including interdependencies with key partners such as risk management, legal, human resources, information technology, and facilities management.
• Significant Government, Law Enforcement, Emergency…