Project Director

Job Summary

Project Directors are responsible for managing and coordinating projects of all sizes and complexities through all phases of design, permitting and construction. They provide leadership for site Project Managers, manage, coordinate, and develop ATI staff, and assume complete responsibility for project financials—including establishing payment terms and collecting outstanding payments. They operate with significant independence and minimal supervision as the principal project representative.

Senior and Executive Project Directors additionally manage and mentor assigned Project Estimators.

• Reviews projects to ensure scope is clearly documented and understood by the customer.
• Establishes a budget for each project that ensures completion at budgeted gross margins.
• Assumes overall responsibility for project financials, including pricing, costs, margins, and budget creation.
• Establishes payment terms, including progress billings and deductible payments in accordance with ATI best practices.
• Directs and instructs Project Managers on established payment terms and collection of outstanding amounts.
• Assumes overall responsibility for collecting all project outstanding account receivable (A/R) payments—whether directly or indirectly through internal partnerships with the Legal and Collections teams.
• Manages and provides mentorship to Project Estimators, including but not limited to:
  • Reviews job financial performance and provides improvement insights.
  • Conducts joint job walks.
  • Administers 360‑degree reviews at job level.
  • Ensures compliance with TPA requirements and strong POM scores.
  • Conducts annual performance reviews.
  • Identifies and assigns training/developmental opportunities.
  • Rewards, motivates, and issues discipline as needed.
• Establishes a completion schedule that is achievable and agreed to with the customer.
• Acquires, directs and manages subcontractors to complete work as necessary; prepares and negotiates subcontractor agreements within Company policy.
• Reviews and inspects work performed to ensure quality.
• Communicates throughout the project with the customer via email, the assigned Project Manager, A/R and other stakeholders.
• Works with customer to complete change orders as required.
• Prepares and completes punch list items at the end of the project if applicable.
• Secures a certificate of satisfaction at the conclusion of the project.
• Resolves conflicts, warranty issues and other complaints during the post‑completion period.
• Monitors compliance with OSHA regulations and all Company safety policies, as well as all other relevant regulations.
• Participates in Company‑sponsored marketing functions and events.
• Upholds all Company policies, procedures, and safety policies.
• Other related duties as assigned.

Note: the above sub‑duties are limited to Senior and Executive PDs only.

• Project Directors: projects up to $250,000 in value.
• Senior and Executive Project Directors: no limits (responsible for generating their own business).

• High school or equivalent.
• 5 years restoration experience.
• 3+ years of experience as an Estimator or Project Manager with a disaster restoration company and knowledge/experience of water mitigation, fire restoration and mold remediation.
• 2+ years of experience as a Project Director with “Excellent” performance ratings in two most recent performance reviews prior to promotion (Senior Project Director only).
• 3+ years of experience as a Senior Project Director with “Excellent” performance ratings in two most recent performance reviews prior to promotion (Executive Project Director only).

• IICRC certification (all levels).
• Project Directors:
  Xactimate Level 1.
• Senior Project Directors:
  Xactimate Level 2.
• Executive Project Directors:
  Xactimate Level 3.

• Must be able to work without supervision.
• Strong organizational and time management skills.
• Strong communication and relationship‑building skills.
• Knowledge of practices and procedures in water, fire, and mold trades.
• Ability to read, interpret and communicate oral and written instructions.
• Ability to train and supervise employees (Senior and Executive PDs).
• Ability to exercise judgement and act under pressure.
• Management skills (Senior and Executive PDs).
• Excellent interpersonal skills and attention to detail.
• Strong multi‑tasking ability.
• Ability to react well under stressful conditions.
• Able to prioritize and plan work.
• Must be reliable and on time.
• Strong background with identifying, negotiating with and managing subcontractors.
• A demonstrated commitment to high professional ethical standards.
• Ability to be compassionate and manage emotional customer situations and respond promptly.
• Work efficiently and effectively, both independently and as a team.

Mid‑Senior level.

Full‑time.

Management and Manufacturing.

Construction.