Repair Technician II

Who we are

With its A.I.

-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

We are seeking a Repair Technician who will be part of our Service Center of Excellence organization. This person should be someone who thrives in fast-paced, solutions-oriented, and creative environments. The primary responsibility of the Repair Technician II is to, under limited supervision execute all functions of repair of Symbot’s and subassemblies as outlined by the released OMS (Operations Method Sheets) and provide feedback to management any discrepancies in material or process that affect the quality of the robotic vehicle or the efficiency of the repair process.

The Repair Operations team is part of the Service Center of Excellence which is responsible for service, repair, testing, evaluation, and field support. They manage repairs of mobile robots and electromechanical subassemblies in the Symbotic Wilmington location. They primarily focus on supporting repair and related spare parts material needs to support customer service requirements. The Repair Operations team collaborates closely with other departments to support repair needs and to continuously improve quality and reliability of the products.

• Prepares work to be accomplished by studying assembly instructions (such as Operation Method Sheets and Sequence of Events), assembly drawings, and parts lists, gathering parts, subassemblies, tools, and materials.

• Positions parts and subassemblies by using templates, fixtures, or reading measurements.

• Assembles components by examining connections for correct fit, fastening parts and subassemblies.

• The ability to troubleshoot damage or defects in the Bot or subassembly to determine what is needed for the repair.

• Maintains safe and clean working environment by complying with procedures, rules, and regulations.

• Conserves resources by using equipment and supplies as needed to accomplish job results.

• Documents actions by completing repair log , traveler , and quality forms.

• Test Symbotic electromechanical subassemblies for functionality and/or quality.

• Work well in small groups.

• Perform troubleshooting of the robotic vehicle fleet, identifying anomalies and stoppages using schematic and wiring diagrams.

• Assist engineers in activities for Bot improvements.

• High School Diploma or Equivalent.

• Minimum of 2-4 years of previous experience in the Machine Shop or Manufacturing Assembly Environment.

• Proficient with different schematics and wiring diagrams.

• Computer knowledge using Microsoft Windows & Microsoft Word & Excel.

• Initiative-taking and highly organized.

• Able to lift 60 pounds and can stand for extended periods of time.

• Possess an understanding of diverse types of mechanical and/or electrical test equipment.

• Possess the ability to train contractors in all aspects of the required role.

• Ability to manage multiple tasks.

• Demonstrates initiative and is self-motivated.

• Hands-on skill set required; ready to learn, absorb, and utilize information in a demanding environment.

• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.

• You will regularly be near railings that are high off the ground.

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.

• At times you may be at a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness)).

• Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.

• Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms.

• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24…