Administrative Assistant - Front desk

The Front Office Manager & Admin Assistant at Tongue & Groove plays a critical role in creating a polished, professional, and welcoming environment for clients and staff. This highly visible position is responsible for managing daily front office operations, greeting guests, answering phones, and supporting administrative needs that keep the office running smoothly.

If you are a positive, proactive professional who enjoys being the face of the company, staying organized, and helping people, this role is the perfect opportunity to join our fast-paced, high-performing team.

The Front Office Manager & Admin Assistant is the first point of contact for guests and clients and serves as the foundation of an organized and efficient office environment. This role manages all front-desk activities, including visitor reception, communication handling, meeting coordination, supply oversight, and administrative support.

This position requires a polished communicator, someone who thrives on organization, multitasking, and offering five-star service from the first hello to the last detail.

At Tongue & Groove, we believe in hard work, humble leadership, and building a culture where people thrive. We are relentlessly committed to quality, creativity, and celebrating our wins—big and small.

Warrior’s Spirit – Work hard with urgency; desire to be the best; make the numbers.

Servant’s Heart – Have a humble heart; follow the golden rule; serve the client.

Fun-Loving Attitude – Celebrate success; enjoy your work and your teammates; don’t take yourself too seriously.

Exceptional Communication – Know what to say and what not to say; give and receive feedback freely; respond with calm, care, and creativity.

Never compromise quality or coolness.

We imagine with our clients. We build for our clients. Our clients live life without regrets.

Visitor Management

Greet and welcome all guests with professionalism

Direct visitors to the appropriate team members

Notify staff of client arrivals

Answer, screen, and route incoming phone calls

Provide accurate information in person, over the phone, and via email

Office Organization

Maintain a tidy and welcoming front office and shared spaces

Ensure supplies, forms, and materials are stocked and orderly

Mail and Deliveries

Receive, sort, and distribute incoming mail and deliveries

Supply Management

Track inventory and order office supplies as needed

Calendar and Meeting Coordination

Update calendars, schedule meetings, and ensure meeting spaces are prepared

Administrative Support

Assist with clerical tasks such as filing, scanning, and errands

Travel & Accommodations

Arrange travel plans and accommodations for company staff when needed

• High level of integrity and professionalism
• Exceptional organizational skills and attention to detail
• Strong communicator with a calm and positive demeanor
• Proactive problem solver with a “can-do” attitude
• Able to prioritize and manage multiple tasks efficiently
• Committed to representing the Tongue & Groove brand with excellence

• Standard business hours, in-person at our Wilmington headquarters
• 401(k) with matching contributions
• Health insurance
• Vision insurance
• Paid time off

To be considered for this role, all applicants must complete the Predictive Index Behavioral and Cognitive Assessments. These tools help ensure a great fit within our company culture. We look forward to learning more about you!

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Attention! Once you click 'Apply', your information will be sent to our COO, and you will be redirected to the Predictive Index Survey website. All applicants are required to complete this survey to be considered.