Parts Coordinator

Join and apply for the Parts Coordinator role at Gerber Collision & Glass
.

Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations, and 10,000+ team members across the United States and Canada, we are passionate about delivering our goal to WOW Every Customer and Be the Best.

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and protected veterans.

The Parts Coordinator’s primary responsibility is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders, confirming the quality, correctness, and quantity of parts received and accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by R.O. # and store them with the vehicle and/or scheduled repairs; communicate all parts price changes to all required team members.
• Order and receive supplemental parts in the MIS, monitor performance of parts, materials, and sublet vendors, and ensure daily reconciliation of the parts vendor invoice history report (e.g., 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus).
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands, prioritize tasks, and take initiative in problem solving situations.
• I-Car Registered (working towards Gold Class certification).

• Communicate effectively, both verbally and in writing.
• Strong attention to detail and a high degree of accuracy.
• Effectively manage a fast‑paced environment, demonstrating multi‑tasking ability while working under pressure.
• Working knowledge of vehicle repair practices.
• Management Information System:
  Summit, Repair Centre.
• Working knowledge of Mitchell, Audatex.
• Parts sourcing:
  Car‑part, Progi, APU, LKQ B2B.
• Solid problem‑solving abilities.
• Above‑average computer proficiency.
• Above‑average organizational skills.
• Ability to keep up and succeed in a fast‑paced working environment.
• Ability to work well with others and achieve common goals.
• Other duties as assigned.

• Frequently required to bend, crouch, reach, and handle tools.
• Lift in excess of 50 lbs. of materials.

• Annual Paid Time Off (PTO) plans.
• 2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
• 6 paid holidays annually.
• Medical, prescription drug, dental & vision insurance effective Day 1.
• 401(k) retirement plan with company match.
• Employer‑paid short‑term disability & life insurance.
• Additional voluntary life insurance.
• Continuing education opportunities.
• Free prescription or non‑prescription safety glasses annually.
• Annual voluntary uniform stipend.

$15 – $20+ depending on experience.

Gerber Collision & Glass is proud to be an equal‑opportunity…