Director of Strategic Relationships

Description

Vantaca just achieved unicorn status with a $1.25B valuation, so it’s safe to say we’re past the “scrappy startup phase.” We’re not just building a successful company – we’re building the category‑defining platform that will transform how an entire industry operates. Here’s the reality of our trajectory:

• Growing 100% year‑over‑year
• Our AI product (HOAi) went from $0 to millions in months
• Backed by Cove Hill Partners and JMI Private Equity
• 6M+ doors on our platform, displacing legacy systems

As the Director of Strategic Relationships, you will play a crucial role in managing and expanding Vantaca’s most important aggregator partnerships and key strategic accounts. You will work closely with the VP of Strategic Relationships to execute on aggregator strategy while building the foundation to eventually lead this critical function independently. You’ll also work directly with executive leadership, key customers, and cross‑functional teams to ensure our strategic accounts receive world‑class service while expanding our footprint within these partnerships.

• Number of doors within aggregator segment
• Product adoption rates (Vantaca Pay, HOAi, Vantaca Vendor)
• Revenue growth within aggregator segment
• Overall company revenue growth

• Develop new relationships with aggregators to expand Vantaca’s footprint in the community association management market
• Grow existing relationships with aggregators through consistent engagement, value demonstration, and strategic account planning
• Ensure aggregators are highly satisfied with Vantaca and position the company as the definitive technology leader in the industry
• Influence aggregators to bring more management companies onto the Vantaca platform, serving as a trusted advisor on technology adoption
• Drive cross‑sell and upsell initiatives to increase aggregator adoption of Vantaca’s product suite including Vantaca Pay, HOAi, and Vantaca Vendor
• Work strategically with CINC‑heavy aggregators to open pathways for deeper relationships with Vantaca, navigating competitive dynamics thoughtfully
• Lead execution of account management activities including regular business reviews, escalation management, and relationship maintenance
• Collaborate cross‑functionally with Sales, Customer Success, Product, and Implementation teams to mobilize resources and solve complex customer challenges
• Develop account strategies and relationship plans that balance short‑term execution with long‑term strategic positioning
• Support the VP of Strategic Relationships on key strategic accounts beyond the aggregator segment as needed
• Take on a wide range of operational challenges and opportunities outside of purely account management

• Sales or account management experience, with a proven track record of managing complex B2B relationships
• Strong organizational skills and attention to detail with the ability to manage multiple accounts simultaneously
• Low ego with an eagerness to learn and grow in the role
• Exceptional written and verbal communication skills, with the ability to articulate value propositions clearly
• Comfortable with business metrics, data analysis, and basic financial modeling to inform strategic decisions
• Ability to think strategically while executing tactically, navigating complex relationship dynamics
• Experience carrying oneself professionally in challenging conversations with customer and prospect executives
• Demonstrated ability to work cross‑departmentally and mobilize diverse stakeholders to achieve outcomes
• Versatility to adapt approach based on account needs and business priorities
• Preferred backgrounds include: investment banking/private equity transitioning to operating company management; new logo sales progressing to strategic account management; or operating experience with MBA‑level business acumen seeking a Chief of Staff/COO track

• Always Growing:
  Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and team grow.
• Win as a Team:
  Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working…