Customer Care Manager II — Warranty & Homeowner
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-01-12
Listing for:
Innovative Construction Group
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading construction company is seeking a Customer Care Manager II in Wilmington, NC, to conduct homeowner assessments and ensure customer satisfaction. Responsibilities include managing service requests, performing minor repairs, and establishing positive customer relationships. Candidates should possess a high school diploma, exceptional customer service skills, and the ability to perform root cause analysis.
This role offers a chance to grow within a recognized homebuilding company with diverse opportunities.
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