Healthcare Customer Advocate & Escalation Specialist
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
Liberty Advantage is seeking a dedicated Customer Service Specialist to support members and providers with escalated issues and enrollment tasks. This full-time role emphasizes education on benefits, claims information, and coordination with care providers to ensure timely assistance.
Responsibilities include resolving appeals, researching complex issues, and triaging prior authorizations. The candidate should have strong communication skills and the ability to work independently in a fast-paced
Step into the Healthcare Customer Advocate & Escalation Specialist role at Liberty Health in Wilmington, NC, United States and grow with us.
The position is based in Wilmington, NC, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 38.000 - 48.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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