Academic Success Coach

This position is designated as Exempt from the Human Resources Act ( EHRA ).

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.

Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life—creating a workplace where you can thrive both personally and professionally.

As a member of the Seahawk community, you’ll benefit from a culture that values well‑being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well‑being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

Hiring Range Determined based on qualifications and/or experience.

The Academic Coach provides regular, responsive, and proactive academic support to select undergraduate students and develops and delivers academic skills workshops and presentations. The coach helps students develop essential academic skills and behaviors, identify and overcome obstacles, build self‑efficacy, and take ownership of their educational journey. The coach collaborates with faculty and other university offices to ensure integrated support.

• Master’s degree in Social Work, Counseling, Education, Higher Education Administration, or in a related field.
• Experience supporting students, working in a Learning Center, or in an academic support unit. Experience gained while pursuing degree(s) is acceptable.
• A demonstrated understanding of and commitment to student‑centered learning.
• Knowledge of intervention techniques for at‑risk college students
• Excellent written and oral communication skills.
• Ability to work independently.

• PhD in Social Work, Counseling, Education, Higher Education Administration, or related field.
• Experience teaching in higher education.
• Knowledge of theories, models, and practices of learning and/or coaching.
• Knowledge of retention, persistence, and academic support theories and practices.

The University Learning Center is committed to being a vital part of UNCW students’ education. Our academic support services are based on the principle that quality learning takes place when peers work collaboratively. With the support of our campus partners, we provide students a variety of learning opportunities that complement the classroom experience. We focus on high‑quality individual and group student‑centered learning, while providing our peer educators with a valuable pre‑professional experience.

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research, and service. UNCW is distinguished by its commitment to putting students first, supporting world‑class faculty and staff, delivering transformative learning experiences, and leveraging its unique proximity to the ocean. Recognized nationally for scholarly excellence and…