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Technician Manager East

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Brady Services
Full Time position
Listed on 2026-01-01
Job specializations:
  • Engineering
    Field/Service Technician, Operations Manager
Job Description & How to Apply Below

Technician Manager East – Brady Services

The Technician Manager East is responsible for providing technical leadership for Controls Technicians in the eastern portion of North Carolina (generally east of Interstate 95). The role works closely with the Controls Field Team Leader, controls technicians, project management and engineering from development through closeout of projects within the assigned area, while also providing mentorship for team members. Oversight of all programming, checkout and commissioning tasks is integral to this position.

Project

Development Phase
  • Provide feedback to controls engineering group during controls submittal development.
  • Review and provide feedback for the sequence of operations during the engineering phase of assigned projects to ensure compatibility with current programming standards.
  • Utilize familiarity of mechanical systems to assist engineering team with identifying potential design issues.
Installation / Start‑up Phase
  • Create and/or oversee the creation of program site databases, graphics, and associated programming.
  • Participate in project turnover to project manager after controls submittal finalization.
  • Provide technical assistance to Installation Team on assigned projects as required.
  • Assist in scheduling, organizing, and dispatching Controls Technicians on assigned projects.
  • Provide direction for the configuration, setup, and calibration of factory or field installed end devices while also ensuring proper completion of quality control documentation.
  • Act as primary technical resource and mentor for Controls Technicians performing work in the assigned territory, analyzing and diagnosing BAS and system issues should they arise.
Closeout Phase
  • Oversee and/or perform internal commissioning for projects residing in Eastern NC.
  • Represent Brady during 3rd‑party commissioning on assigned projects as required.
  • Work with technicians and project managers to compile final project documentation and redlines for as‑built generation.
  • Ensure project database and graphics database are backed up to network drive at job completion.
  • Represent company by serving as a direct customer contact, working to develop, maintain, and enhance customer relationships.
  • Assist technicians with providing on‑site Owner Training Classes for customers.
  • Collaborate with all associates to uphold the company’s mission and values.
  • Seek out training and mentoring opportunities for other controls projects associates.
  • Participate in Field Technician recruitment.
  • Travel 20 % of the time.
  • Work overtime/weekends as required.
  • Work an on‑call basis periodically.
  • Evaluate area safety needs/requirements to provide feedback and recommendations to service technicians and assist in the implementation of safety policies, procedures, and training.
  • Adhere to company safety guidelines.
  • Work hours:

    Monday thru Friday, periodically on‑call basis, overtime/weekends as required.
Physical Demands & Environmental Exposure

The physical demands of the position include occasional sitting; frequent stooping, crouching, kneeling, balancing, and climbing; and constant standing, walking, reaching, and gripping. Material handling demands include lifting from floor level to overhead, with occasional lifting up to 75 lbs., frequent lifting up to 50 lbs., and constant lifting up to 25 lbs., placing the position in the Very Heavy Physical Demand Classification (PDC).

Must be able to talk and hear. Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position requires working outdoors, in mechanical/equipment rooms and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The associate is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock (high voltage); and vibration. The associate is occasionally exposed to toxic or caustic chemicals, extreme cold, and extreme heat.

The noise level in the work environment is usually loud.

EEO STATEMENT

Brady strives…

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