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Mobile Crisis Management Responder​/QP​/Qualified Professional; M

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: RHA Health Services, LLC
Full Time position
Listed on 2025-12-02
Job specializations:
  • Healthcare
    Crisis Counselor, Mental Health
  • Social Work
    Crisis Counselor, Mental Health
Salary/Wage Range or Industry Benchmark: 22 - 24 USD Hourly USD 22.00 24.00 HOUR
Job Description & How to Apply Below
Position: Mobile Crisis Management Responder / QP / Qualified Professional (M-Friday 8am-5pm))
** We are hiring for:
** Mobile Crisis Management Responder / QP / Qualified Professional (M-Friday 8am-5pm))
** Type:
** Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  Provides acute face to face crisis support to individuals experiencing Mental Health (MH), Substance Abuse (SA), or Intellectual/Developmental Disability(IDD) crisis.

Mobile Crisis Responders go where the individual is located in crisis, residential, school, workplace and community settings.  These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community.  We’re looking for Mobile Crisis Management Crisis Responder!
** Pay rate:**  $22 - $24/hour

MUST have a Minimum of ONE year’s experience in providing crisis management services in any of the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations.
*
* Schedule:

*** Full Time 40/hours per week.

Mobile Crisis Management services are available at all times, 24-hours-a-day, 7-days-a-week, 365-days-a-year.
** Job Responsibilities
** As a Mobile Crisis Responder, you will provide acute face to face crisis support to individuals experiencing Mental Health (MH), Substance Abuse (SA), or Intellectual/Developmental Disability(IDD) crisis. Mobile Crisis Responders go where the individual is located in crisis, residential, school, workplace and community settings.  These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community.

The goal is to reduce immediate risk, avoid unnecessary hospitalization, and link individuals to appropriate follow-up care.

* Additional responsibilities of the Behavioral Health Specialist include:
** Providing timely face-to-face crisis response within the Mobile Crisis Management catchment area.
* Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community
* Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development, providing supportive counseling
* Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
* Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response" resources according to consumer need.
* Performing Case Management functions of linking and arranging for services and referrals
* Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting linkage to appropriate long-term services
* Ensuring that all initial and reauthorizations for services occur in a timely fashion
* Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, crisis and safety plan, and the MCM service plan. Provide additional recommendations and referrals as needed.
** Position Requirements:
*** Searching for compassionate and caring behavioral health specialists who are looking to partner with a community-based service provider offering mental health and substance abuse services where individuals live and work.
* RHA Behavioral Health Services is looking for dedicated Behavioral Health Specialists (Qualified Professionals) to join our Mobile Crisis Management team providing Crisis Intervention and support to individuals in residential, school, workplace and community settings.
* In this dynamic and rewarding role, there is an…
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