Simulation Technology Specialist

Position Title

Tech Support Technician (Simulation Technology Specialist)

$52,000 - $58,000

Main UNCW Campus (University of North Carolina Wilmington)

The Simulation Technology Specialist’s duties include providing technical and mechanical support for all simulations, skill labs, and other simulation center activities at the School of Nursing, within the College of Health and Human Services. The role supports simulation center users, maintains technology, trains staff, and ensures compliance with institutional and industry policies.

• Providing technical and mechanical support for all simulations, skill labs, and other simulation center activities
• Setting up, installing, and demonstrating proficiency in the operation of general and specialized IT hardware and software for manikins, medical equipment, and other lab equipment
• Ensuring optimal functioning of technology and systems through regularly scheduled testing, updates, preventive maintenance, and corrective maintenance
• Providing specialized technical support and troubleshooting for simulation equipment and services
• Demonstrating working knowledge with operation and maintenance of audiovisual equipment
• Supporting simulation center users in the safe and appropriate use of simulation equipment and resources
• Providing supervision and training to student workers, simulation staff, faculty, and visitors
• Developing materials and techniques for implementing moulage
• Maintaining knowledge of and compliance with institution and industry policies, standards, and regulations
• Cross‑training to other simulation responsibilities
• Supporting Interprofessional Education (IPE), immersive simulation experiences, and other scheduled patient simulation learning activities
• Supporting the Simulation Learning Center and its personnel by performing all other duties as assigned

Graduation from high school and one year in the field of technology related to the position’s role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience.

• Associate or baccalaureate degree in biomedical science, computer science, health care science (e.g., nursing, respiratory therapy, etc.), or related field
• One year of professional experience in the healthcare industry
• Progressive work experience in simulation operation/education/training using human patient simulators and audiovisual equipment
• Ability to work independently and as a member of a team in a fast‑paced work environment
• Highly organized, detail‑oriented, with attention to detail
• Excellent interpersonal, verbal, and written communication skills
• Strong customer service skills
• Strong computer skills with proficiency in Microsoft software applications, and database use
• Ability to assess, troubleshoot and fix equipment and technology issues in a timely fashion
• Knowledge of medical terminology and human anatomy/physiology
• Knowledge of current and emerging simulation technologies
• Certified Healthcare Simulation Operations Specialist (CHSOS) certification
• EMT, CNA, or other similar allied‑health related certification

N/A

Employees receive a comprehensive benefits package including dental, vision, and health insurance plans, retirement plan contributions, optional disability plans, tuition waiver programs, free campus recreation membership, medical vaccine and booster shots, meditation and yoga sessions, flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave, paid vacation and sick leave accrual, family medical leave after 12 months, training and development programs, employee assistance program, and other resources.

This position is time‑limited with the possibility of continuation pending availability of funds and department need. The posting will close at 11:59 PM (Eastern time) on the posted closing date. To receive full consideration, please ensure you have fully completed the entire application, including the ‘Work History’…