Guest Experience Specialist
Listed on 2026-10-13
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Extended Stay America is seeking a Guest Services Representative to welcome guests, answer phones, check in/out, and process payments according to company procedures. You will help ensure safety and complete front desk paperwork.
Responsibilities include assisting guests, selling ESA experience, handling reservations, and maintaining a clean lobby and front desk area while delivering friendly, efficient service.
This role, Guest Experience Specialist at Extended Stay America, could be your next move.
We appreciate your interest in this position.
Join Extended Stay America and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Guest Experience Specialist role at Extended Stay America, based in Wilmington, NC, United States.
We are looking to fill the Guest Experience Specialist position at Extended Stay America in Wilmington, NC, United States.
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