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Barista & Customer Experience Specialist

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Concord Hospitality Enterprises Co.
Full Time position
Listed on 2026-10-22
Job specializations:
  • Hospitality / Hotel / Catering
Salary/Wage Range or Industry Benchmark: 13 - 15 USD Hourly USD 13.00 15.00 HOUR
Job Description & How to Apply Below

Description

As a Barista at Concord Hospitality, you will connect with guests by providing friendly, enthusiastic, professional, and timely service. Your attention to detail, ability to multitask, and commitment to guest satisfaction will ensure a welcoming and enjoyable experience for every customer.

Responsibilities

  • Provide personalized service and warmly greet guests
  • Maintain cleanliness of work areas and equipment
  • Operate cash registers and handle transactions accurately
  • Stock supplies and monitor inventory levels
  • Address guest inquiries and resolve complaints with professionalism

    Qualifications

  • High school diploma or equivalent preferred
  • Prior cashier or customer service experience helpful
  • Basic computer knowledge required
  • Strong interpersonal and communication skills
  • Ability to work varied hours, including weekends
  • Detail-oriented and able to perform repetitive tasks accurately

    Benefits (Full-Time Associates Only)

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Pay rate: $13.00/hr

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

    • Source:
    Concord Hospitality

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