Revenue Systems Administrator

Revenue Systems Administrator

Wilmington, NC
• Rev Ops
• Remote
• Full-time

Vantaca has achieved unicorn status with a $1.25B valuation, so we’re past the “scrappy startup phase.” We’re building a category-defining platform that will transform how an entire industry operates. Our trajectory: growing 100% year-over-year, launching the AI product HOAi from $0 to millions in months, backed by Cove Hill Partners and JMI Private Equity, with over 6M+ doors on our platform displacing legacy systems.

• Support Implementation Projects
• Maintain System Documentation
• Assist with Data Quality & User Training

• Timely completion of assigned technical tasks
• Data accuracy improvement metrics
• User satisfaction with system support

• Technical Support
  :
  Provide day‑to‑day technical support, troubleshooting and resolving system issues as they arise.
• Implementation Support
  :
  Assist in implementing, configuring and optimizing Hub Spot and integrated tools, working closely with senior team members to identify gaps and recommend improvements.
• System Maintenance
  :
  Support the creation and maintenance of custom fields, workflows and basic automations under guidance, translating business requirements into technical specifications.
• Process Support
  :
  Assist the GTM team with Hub Spot Sales CRM process optimization, including supporting customer lifecycle workflows and GTM stack tool management.
• Documentation
  :
  Create and maintain system documentation, including process guides, user manuals and technical specifications, documenting system changes and updates.
• Data Quality
  :
  Monitor data quality and integrity, flagging issues and assisting with data cleanup initiatives, supporting the creation and maintenance of basic reports and dashboards.
• User Support
  :
  Provide first‑line support to users across the organization, helping resolve basic system questions and escalating complex issues as needed, assisting Sales Enablement with user training materials.
• Continuous Learning
  :
  Stay current with Hub Spot features and updates, participating in training and certification programs to enhance technical expertise.

• Bachelor’s degree in marketing, business, information technology, or a related field (or international equivalent), or equivalent experience.
• Hub Spot certification (minimum: Hub Spot Sales Software or Marketing Software certification).
• Strong understanding of Hub Spot's core capabilities and basic functionality.
• Experience with or exposure to technical integrations (e.g., Zapier, basic API connections).
• Good understanding of revenue operations processes and best practices.
• Strong written and verbal communication skills with ability to explain technical concepts to non‑technical users.
• Detail‑oriented with strong organizational and time‑management skills.
• Ability to work independently and as part of a team.
• Minimum 3‑5 years of related experience (internships, co‑ops, or relevant coursework may be considered).

• 3‑5 years of experience working with Hub Spot supporting a Sales organization.
• Additional Hub Spot certifications (Revenue Operations, Sales Hub Implementation, etc.).
• Experience with sales and marketing tools (Gong, Churn Zero, Panda Doc, etc.).
• Basic understanding of data analysis and reporting tools (Excel, Power BI).
• Experience in a SaaS or technology company environment.

• Always Growing
  :
  Likes change and enjoys finding new ways to improve knowledge and product.
• Win as a Team
  :
  Builds trust and works together by ensuring everyone communicates well.
• Accountability Starts with Me
  :
  Notices problems and takes personal action to solve them.
• Unwavering Commitment to Customer Experience
  :
  Regularly talks to customers to understand their needs and improve their experience.
• Innovate Boldly
  :
  Challenges the status quo, pushes boundaries, and acts with urgency to drive meaningful change.

• Our eNPS is +68.
• Benefits:
  Medical, Dental, and Vision start day one.
• Unlimited PTO (with a requirement to take a minimum of one continuous week per year).
• 401K with Company Match.
• Remote Flexible – come to the office when needed.
• Great parental leave benefits.
• Named on Inc 5000 list of America’s Fastest Growing Private Companies.
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
• Winner of Coastal Entrepreneur Award, Technology Category.
• Active employee‑led Culture Committee.
• Ongoing industry and professional development trainings available to all employees.
• Multiple leaders on the executive committee recognized as 40 under 40 recipients.
• We’re playing offense to win – our product market fit and world‑class employees make us the leader in our space.

We receive many resumes for our open positions and each is reviewed by a human recruiter. If you are selected for an interview, you will receive an email from our recruiting team.