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Revenue Systems Administrator

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Vantaca
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support, Data Analyst
Job Description & How to Apply Below

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Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory:

  • Growing 100% year-over-year
  • Our AI product (HOAi) went from $0 to millions in months
  • Backed by Cove Hill Partners and JMI Private Equity
  • 6M+ doors on our platform, displacing legacy systems

We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work.

We are authentic game changers that are building something cool and people like it here.

Overview

This role supports the administration, configuration, and optimization of revenue systems and platforms (primarily Hub Spot) by assisting with business problem analysis and implementing automated solutions. Working under the guidance of senior team members, this position focuses on technical implementation, process improvements, and user support to ensure Go-To-Market Revenue systems are effectively maintained and deliver value to the organization.

Accountability Key Initiatives
  • Support Implementation Projects
  • Maintain System Documentation
  • Assist with Data Quality & User Training
Expectations for Success
  • Timely completion of assigned technical tasks
  • Data accuracy improvement metrics
  • User satisfaction with system support
Responsibilities
  • Technical Support:
    Provide day-to-day technical support for the Revenue Operations Team, assisting with troubleshooting and resolving system issues as they arise.
  • Implementation Support:
    Assist in the implementation, configuration, and optimization of Hub Spot and integrated tools, working closely with senior team members to identify gaps and recommend improvements.
  • System Maintenance:
    Support the creation and maintenance of custom fields, workflows, and basic automations under guidance. Help translate business requirements into technical specifications.
  • Process Support:
    Assist the GTM team with Hub Spot Sales CRM process optimization, including supporting customer lifecycle workflows and GTM stack tool management.
  • Documentation:
    Create and maintain system documentation, including process guides, user manuals, and technical specifications. Document system changes and updates.
  • Data Quality:
    Monitor data quality and integrity, flagging issues and assisting with data cleanup initiatives. Support the creation and maintenance of basic reports and dashboards.
  • User Support:
    Provide first-line support to users across the organization, helping resolve basic system questions and escalating complex issues as needed. Assist Sales Enablement with user training materials.
  • Continuous Learning:
    Stay current with Hub Spot features and updates, participating in training and certification programs to enhance technical expertise.
Requirements
  • Bachelor's degree in marketing, business, information technology, or a related field (or international equivalent), or equivalent experience
  • Hub Spot certification (at minimum: Hub Spot Sales Software or Marketing Software certification)
  • Strong understanding of Hub Spot's core capabilities and basic functionality
  • Experience with or exposure to technical integrations (e.g., Zapier, basic API connections)
  • Good understanding of revenue operations processes and best practices
  • Strong written and verbal communication skills with ability to explain technical concepts to non-technical users
  • Detail-oriented with strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Minimum 3-5 years of related experience (internships, co-ops, or relevant coursework may be considered)
Preferred
  • 3-5 years of experience working with Hub Spot supporting a…
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