Senior Functional Consultant - Commercial Pricing & Profitability

Curious Minds. Bold Ideas. Extraordinary Impact
.

We’re transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We’ll build what’s next — together.

nCino is looking for a Commercial Pricing & Profitability Specialist to join our Professional Services team. This role pairs deep expertise in commercial loan pricing with hands on work to bring nCino’s Commercial Pricing & Profitability tool to life for financial institutions. The specialist advises bank leadership on best practices, turns pricing requirements into solution designs and functional specifications, and works with the technical team to see them built.

Some engagements call for shaping a bank’s approach around what the tool does well, while others call for adapting the tool to fit how the institution prices today. Workshops, training, and clear project updates keep clients confident and adoption on track.

The ideal candidate has spent meaningful time in commercial banking with a working command of how institutions price loans and measure profitability. A real interest in software as a way to improve banking processes matters just as much. Strong communication and the ability to lead projects independently round out the profile. While we have a strong preference for a hybrid work setup at our headquarters in Wilmington, NC, we are open to a remote environment in the U.S. within the Eastern Time Zone.

• Serve as the primary liaison between clients and the technical team, translating business requirements into solution designs and detailed functional specifications to drive measurable business value within the scope of the project. Escalate program-related issues and concerns promptly and professionally to maintain project momentum and ensure customer satisfaction.

• Utilize knowledge of the banking industry and nCino best practices to offer strategic consulting to customers. Provide insight on industry trends and regulatory requirements to help clients stay ahead of the curve.

• Identify innovative and efficient solutions to complex problems, enhancing the value and impact of nCino implementations. Conduct benchmarking and analysis to recommend best practices and improvements.

• Demonstrate expertise in the nCino product, including its technical functionality and high-level data model. Guide customers in leveraging the product’s capabilities to meet their specific needs and objectives, ensuring optimal utilization and satisfaction. Conduct in-depth product demonstrations and training sessions to showcase nCino’s features. Provide ongoing support and troubleshooting to address any issues that arise and advocating internally for product gap resolutions on behalf of customers.

• Drive the vision and adoption of nCino across financial institutions (FIs) by fostering relationships with key stakeholders at all levels, from executives to individual contributors. Champion the benefits and features of nCino to encourage widespread adoption.

• Provide comprehensive project status updates and risk assessments to peers and senior management. Prepare detailed reports and presentations that highlight project progress, potential risks, and mitigation strategies.

• Deliver clear, actionable insights that facilitate informed decision-making. Ensure transparent and consistent communication across all project stakeholders, fostering a collaborative environment.

• Utilize project management tools and methodologies to track progress and manage resources effectively. Deploy change management principles to support customers’ adoption and seamless transition to nCino products. Ensure all project activities are aligned with strategic objectives, maximizing customer engagement and deliverables are met on…