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Bojangles General Manager; Gerente General - Wilmington, NC
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2025-12-02
Listing for:
Fountain
Full Time
position Listed on 2025-12-02
Job specializations:
-
Restaurant/Food Service
Server/Wait Staff
Job Description & How to Apply Below
Benefits of Being a General Manager at Bojangles:
- WEEKLY PAY and Monthly Bonus Program
- Free Unlimited Telemedicine and Virtual Mental Health Programs
- Low-Cost Health Insurance, Dental and Vision benefit plans – including Orthodontics (HSA & PPO plans available)
- Paid Vacation Time
- Free Meals
- Leadership and Career Development Opportunities
General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. They develop and lead a team that drives traffic, sales, and profitability in our restaurants by maintaining a customer‑centric culture, ensuring an outstanding guest and employee experience.
Essential Duties People:- Actively seek growth opportunities or assignments for development.
- Communicate effectively and timely with all guests (internal and external).
- Takes an active role with all new team members.
- Subject‑matter expert and adherence to all systems and processes.
- Effectively demonstrates our Cultural Principles in every interaction.
- Subject‑matter expert and adherence to all systems and processes, including BoFood and BoLabor.
- Upholds standards and takes corrective action when standards are not being met.
- Empowers team members to maintain WOW guest service with every interaction.
- Reduces R&M through proper manager walks, process execution, and timely escalation of opportunities where applicable.
- Engages and fosters external community relationships, including recruitment and sales growth through digital platforms and catering.
- Ability to increase same‑store growth through sales and guest counts.
- Understands the Restaurant’s P&L results.
- Understands how quality, service, and cleanliness impact sales.
- Actively participates in inventory management.
- Demonstrates and upholds all safety and security standards.
- Engages in all LTO throughout the LTO life cycle, including training and POP by deadlines.
- Minimum of 3 years’ management experience.
- 18 years or older.
- Able to read, write, and speak English.
- Must possess a valid driver’s license and access to reliable transportation.
- Available to work any shift, 7 days a week, with a required 50‑hour work week.
- Prior supervisory experience with a coaching mindset.
- Previous onboarding experience with employees at all levels.
- Prior Microsoft Office experience.
- Prior cash handling and bank deposit experience.
- Ability to multi‑task and lead teams in a fast‑paced environment.
- Ability to bend, stand, kneel frequently, lifting 25+ lbs.
- 401(k) with matching.
- Dental insurance.
- Employee discounts.
- Health insurance.
- Paid time off.
- Paid training.
- Vision insurance.
People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, affirmative action employer.
Beneficios de ser Gerente General en Bojangles:- Ofrecemos horarios FLEXIBLES que se adaptan a su horario: mañana, tarde, fines de semana.
- PAGO SEMANAL y Programa de Bonificación Mensual.
- Programas gratuitos e ilimitados de telemedicina y salud mental virtual.
- Seguro de salud de bajo costo, planes de beneficios dentales y de la vista, incluida la ortodoncia (planes HSA y PPO disponibles).
- Tiempo de vacaciones pagadas.
- Comidas Gratis.
- Oportunidades de Liderazgo y Desarrollo Profesional.
Los gerentes generales lideran a sus equipos para brindar a nuestros huéspedes la experiencia más excepcional en la hospitalidad del sur. Desarrollan y lideran un equipo que impulsa el tráfico, las ventas y la rentabilidad en nuestros restaurantes, manteniendo una cultura centrada en el cliente, garantizando una experiencia excepcional para los huéspedes y empleados.
Los deberes esenciales de un Gerente General pueden incluir, entre otros, los siguientes:Gente:
- Buscar activamente oportunidades de crecimiento o tareas para el desarrollo.
- Se comunica de manera efectiva y oportuna con todos los huéspedes (internos y externos).
- Toma un papel activo con todos los nuevos miembros del equipo.
- Experto en la materia y adherencia a todos los sistemas y procesos.
- Demuestra efectivamente nuestros Principios Culturales en cada interacción.
- Experto en la materia y cumplimiento de todos los sistemas y…
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