Service Advisor

Benefits:

• Bonus based on performance
• Competitive salary
• Free uniforms
• Training & development

Fast paced local office of an International Franchise has an opening for an in home sales representative (Estimator/ Service Advisor). Our customers love us! We have over 50% repeat/referral customer base and are seeking additional sales support for our growing business.

Handyman Connection of Wilmington, NC is a locally owned and operated, well established Home Improvement Company dedicated to excellent customer service and quality workmanship.

What You Will Receive

• Earn competitive commission rate that is unlimited/ uncapped
• Excellent training and support
• Branded apparel provided (business casual attire)
• Computer provided
• Customer Relationship Management software provided
• Field Service Mobile app provided
• Customer leads are provided – LIMITED COLD CALLING
• Excellent local office administrative support for customers and scheduling

Why You’ll Love Working with Us

• Competitive Pay – 100% commission (uncapped) + mileage reimbursement.
• Qualified Leads Provided – No cold calling. We deliver warm, in-bound leads from homeowners needing repairs and improvements.
• High-Earning Potential – Unlimited income with daily lead flow plus your own referral network.
• Recognized Brand – Work with a well-established, trusted name in home improvement.
• Professional Growth – 1-on-1 sales coaching and ongoing development.
• Flexibility – Independent contractor role with control over your schedule.

What You’ll Do

• Meet Homeowners & Provide Estimates – Conduct on-site visits in Wilmington, NC Metro area, take measurements/photos, and prepare proposals using estimating software.
• Sell & Book Jobs – Present estimates, highlight our value, and close the sale.
• Maintain Profitability – Sell jobs at or above the company’s target gross profit to meet profitability goals.
• Cultivate Referral Partners – Build relationships with Realtors, property managers, and local business owners to grow sales faster.
• Manage Communication – Handle customer questions, concerns, and follow-ups with professionalism.
• Collaborate with the Team – Work closely with office and field staff to ensure smooth project execution.

What We’re Looking For

• Location: Must live in or around Wilmington NC
• Valid Driver’s License & Reliable Transportation – Travel to job sites is required.
• Sales-Driven & Results-Oriented – Proven track record of meeting or exceeding sales goals.
• Strong Negotiation & Problem-Solving Skills – Ability to address concerns and find win-win solutions.
• Excellent Communication Skills – Build trust quickly with customers and referral partners.
• Tech-Savvy & Organized – Comfortable with CRM systems, estimating software, and Microsoft Office and own a smart phone.
• Preferred Experience – Home improvement, construction sales, remodeling, or project management background that is Independent, reliable, and able to manage your time with minimal oversight.

Who Thrives in This Role

• Sales Pros Who Enjoy Face-to-Face Interaction – Love meeting people and closing deals.
• Organized Multi-Taskers – Skilled at managing multiple projects and deadlines.
• Experienced Construction Professionals – Have worked on various project types and know how to keep them on track and profitable.

Responsibilities

The Sales Associate / Estimatorrole is a sales role. Your main responsibilities include doing in-home estimates with residential customers who have requested home repair or remodeling services, evaluating the project, estimating the cost of services for the customer using Handyman Connection’s estimating software and selling the service to the customer.

• The Sales Associate / Estimator will meet with customers, take pictures, diagram the work, and write a proposal (complete with pricing) for the project.
• The Sales Associate / Estimator will present proposals to the customers and schedule jobs through the office using Handyman Connection software.
• The Sales Associate / Estimator should agree to work one Saturday or Sunday for each trade show Handyman Connection participates in—usually 1 or 2 trade shows annually.
• There will be a weekly meeting with Owner/General Manager to discuss sales quota requirements and determine…