Logistics Coordinator

Ready to take on a new challenge? Come be part of the billion-dollar freight industry with Summit Logistics Group! Voted the #1 fastest-growing company in Wilmington and #190 fastest-growing company in the U.S., Summit Logistics Group is looking for a highly motivated operations professional who is committed to providing transportation solutions for customers across North America.

As a Logistics Coordinator, you will play a key role in ensuring freight moves on time, efficiently, and within customer expectations. You will monitor shipments, communicate with drivers and carriers, and resolve any issues that arise, especially during critical off-hours. This role requires night, weekend, and holiday availability to support our customers and carrier partners.

Manage dispatch operations during assigned shifts, including nights and weekends.

Monitor active loads to ensure on-time pickup, transit, and delivery.

Communicate effectively with drivers, carriers, and customers to manage real-time

Address and resolve service disruptions (breakdowns, delays, reroutes, etc.) quickly

and professionally.

Update internal systems (TMS) accurately with load status, notes, and critical

information.

Ensure customers are informed of any exceptions or shipment status changes.

Coordinate recovery plans in case of late pickups/deliveries.

Collaborate closely with internal operations, customer service, and account teams.

Maintain clear, professional communication even under pressure.

Adhere to all company processes and safety guidelines.

1–3 years of experience in logistics, trucking, freight brokerage, or dispatch operations preferred.

Strong understanding of truckload (TL), less-than-truckload (LTL), and carrier networks is a plus.

Ability to work flexible schedules including nights, weekends, and holidays.

Excellent communication, problem-solving, and critical-thinking skills.

Highly organized and able to manage multiple priorities in a fast-paced

Technologically proficient: TMS platforms, Microsoft Office (Excel, Outlook), GPS tracking systems.

High sense of urgency and accountability.

401(k)

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Monday to Friday

Overnight shift

Wilmington, NC 28403:
Relocate before starting work (Required)