Technical Project Manager

Location:
Hybrid – 3 days office (Wilmslow HQ), 2 days from home

Salary:
Competitive

We are The Citation Group - a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered.

Citation has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia.

We are seeking an experienced Technical Project Manager to join the delivery team of a rapidly growing organisation. Reporting directly to the Technology Programme Director this key role will manage the delivery of strategic technology projects across the Group. This role will oversee the planning, execution, and delivery of software solutions, system integrations and process improvements across the organisation and systems used by internal colleagues across Marketing, Sales, Service and Finance.

The successful candidate will ensure that the project meets business objectives, stays on schedule and on budget and delivers the agreed scope.

• Work closely with Enterprise Architects, business stakeholders, and technical teams to deliver effective solutions.
• Lead and manage the business system transformation project, ensuring alignment with business objectives and technology strategy.
• Develop and maintain a detailed project plan, defining scope, timelines, resources, and key milestones.
• Own and oversee project change control processes, assessing the impact of scope changes on timelines, costs, and resources.
• Identify risks, dependencies, and roadblocks, proactively implementing mitigation strategies.
• Manage vendor relationships, ensuring deliverables meet contractual agreements and quality standards.
• Provide regular progress updates to senior leadership and project sponsor.
• Drive agile project management practices and foster a collaborative, results-driven environment.

• Proven experience as a Technical Project Manager leading software and business system projects.
• Strong understanding of SDLC, enterprise applications, system integrations, and process optimisation.
• Experience managing projects across multiple internal functions and with several development teams (including offshore resources).
• Familiarity with both Agile and Waterfall methodologies and able to apply the most appropriate.
• Excellent stakeholder management skills, with the ability to engage both technical teams and business leaders at all levels of the organisation.
• Experience working with SaaS products, ERP, CRM, and cloud-based business systems is desirable.
• Strong problem-solving skills and the ability to manage complexity in a fast-paced, evolving environment.
• Experience in B2B businesses is preferred.
• Desirable to hold a relevant Project Management Qualification.

• 25 Days of Holiday + 8 Bank Holidays:
  We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot e your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
• Birthday Bliss:
  Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
• Post-Wedding Bliss:
  Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
• Growing Families:
  We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
• Healthcare cash plan:
  Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.