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EMEA Service Director Uptime & Customer Experience

Job in Wilmslow, Cheshire, SK9, England, UK
Listing for: Waters Corporation
Full Time position
Listed on 2026-09-01
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 150000 - 190000 GBP Yearly GBP 150000.00 190000.00 YEAR
Job Description & How to Apply Below
Position: EMEA Service Director: Growth, Uptime & Customer Experience

Waters Corporation is seeking a Senior Director of Service to lead the regional service delivery organization across Europe, Middle-East & Africa for the Advanced Diagnostics Division. The role reports to the Vice President of Global Service and collaborates with regional teams to increase service attachment and optimize performance.

The ideal candidate has a biology/engineering background with 10+ years in medical device or diagnostics, plus 5+ years leadership and a proven track record in

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