Operations Coordinator

WHO IS WILSON DANIELS?

Founded in 1978, Wilson Daniels is a fully integrated, family-owned marketing and sales company representing a highly selective portfolio of the world’s most distinctive wines. Wilson Daniels continues to pursue and elevate the standards of excellence set by founders Win Wilson and Jack Daniels through developing long-term, strategic partnerships with luxury producers that possess profound respect for terroir and are benchmarks in their region.

COME WORK WITH US

We inspire and promote a passion for wine from the most distinguished properties and terroirs around the world through exceptional marketing, education, and brand-building. We develop mutually rewarding, long-term relationships with our employees and winery and trade partners, while striving to be globally recognized as the leader of fine wines, setting the standard for integrity, quality, and excellence.

We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

We are looking for a detail-oriented and highly organized Operations Coordinator to support the daily operations of our wine import business. This role is essential in ensuring that our supply chain, order fulfillment, and administrative processes run smoothly and efficiently – especially for our DDP shipments. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, is comfortable managing data, and brings a genuine interest for wine and international trade.

This role will be based in our Napa, CA or New York City office.

• Administer all shipping and customs clearance documents; digitally file in Microsoft Business Central
• Expedite open orders with Suppliers and appointed Freight Forwarder
• Create and send weekly PO status/shipment report for Sales Team & Distributors in DDP states
• Provide ETA report(s) as POs are received using Freight Forwarder reports, etc.
• Collaborate with Supply Chain team and/or Demand Planning Manager to resolve issues as needed
• Track carrier change(s) for ocean to rail/truck as needed
• Confirm inbound dates with distributor(s)
• Track transit times for KPI reporting, accuracy of Freight Forwarder performance, and ship points analysis
• Respond to daily/weekly questions from sales regarding available inventory, PO status, and transfer requests.

• Support Demand Planning Manager with,