Certified Medical Assistant

Medical Assistant (MA)
Schedule: Monday-Friday, 8:00 AM-5:00 PM (No weekends)

Location: Wilson, NC

Position Summary
We are seeking a dedicated Medical Assistant (MA) to provide high-quality clinical support and patient care in a fast-paced healthcare environment. The MA will work under the direction of registered nursing staff and physicians/physician extenders to perform clinical assessments, assist with treatments and procedures, provide patient education, and support daily clinic operations.

Key Responsibilities

• Provide basic patient care and administer medications and treatments as directed.
• Assist healthcare professionals with exams, diagnostic procedures, and minor medical treatments.
• Room and prepare patients for examinations and assist as needed.
• Obtain, verify, and document patient health history and clinical data.
• Collect biological samples and perform basic in-house laboratory procedures.
• Document patient assessments, interventions, treatment instructions, and test results in the medical record.
• Respond to non-emergent patient calls, providing appropriate physician-guided advice and direction.
• Schedule diagnostic tests and procedures as requested by providers.
• Facilitate referrals and insurance authorizations for managed care patients.
• Relay prescription refill requests via phone, fax, or e-prescription per protocol.
• Maintain compliance with OSHA safety guidelines and confidentiality standards.
• Provide patient education and support physician instructions to promote wellness.

Required Competencies

• Knowledge of medical terminology, anatomy, and physiology.
• Ability to follow medical orders and initiate appropriate emergency procedures.
• Skilled in taking vital signs, blood draws, injections, and using medical equipment and supplies.
• Strong time management, prioritization, and multitasking skills.
• Ability to maintain accurate documentation and follow compliance standards.
• Strong interpersonal communication and ability to work effectively with patients and care teams.
• Basic computer and EMR proficiency.
• Mathematical skills for medication dosage calculations.

Physical Requirements

• Standing and walking for up to 90% of the day.
• Frequent bending, reaching, and sitting.
• Ability to occasionally lift up to 50 pounds to assist patients.
• Fine motor skills and adequate visual acuity.

Education & Experience

Required:

• High school diploma or equivalent.
• Minimum one year of medical office experience.
• EMR experience.

Preferred:

• Experience in GI settings (not required).

Certifications

• RMA or CMA certification (from an accredited organization).
• CPR certification (from any recognized organization).

If you are a compassionate professional with strong clinical skills and a patient-centered mindset, we encourage you to apply!

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

* As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities.

Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.