Certified Medical Assistant; CMA - Wilson Community Health Center

Certified Medical Assistant (CMA) - Wilson Community Health Center

Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care.

As a Certified Medical Assistant at the Wilson Community Health Center in Wilson, NC, this position serves as a focal point of contact for patients and the pharmacy as they handle daily clinical duties and prescription refills as directed within the scope of training. The role reports to the Clinical Site Manager. This position offers a 40-hour workweek, no weekends, a full benefits package, a bi-annual bonus, 12 paid holidays, and bi-weekly pay.

• Maintain absolute confidentiality in dealing with patient information.
• Collect and record patient data, vital signs (TPR & BP, height and weight), patients’ chief complaint, allergy history.
• Prepare patients for examination; take medical history; assist providers with patient care and treatment; assist providers with medical procedures.
• Perform routing laboratory tests related to the examination and treatment of patients, or refer such patients to the laboratory. Follow established procedures for testing and tracking.
• Maintain a clean and safe workstation (including lab) according to OSHA standards.
• Perform screening tests and record results.
• Stock exam rooms and keep instruments and equipment sterile and clean in clinical areas, as needed.
• Administer medications and fluids as prescribed by provider and document such treatments in accordance with established procedures.
• Document all pertinent data in the patient record, per established procedures.
• Provide education and counseling to all patients appropriate to their level of understanding. Confirm patient comprehension before discharging patient. Offer assistance with common medical questions on the telephone as appropriate. Record all patient interaction in the patient record per protocol.
• Call pharmacy for prescription refills, as directed by the provider. Perform patient triage, as necessary, for appointments and walk-ins.
• Has access to summary data with the clear understanding that access is limited for treatment within the scope of training and duties, reimbursement, or operations.
• Perform other duties as assigned.
• Comply with all standards related to customer service.
• Adhere to CFHC, Inc. compliance program standards; including quality improvement, risk management, and standards of conduct.

• High school diploma or GED.
• Graduate from an accredited program for Medical Assistants.
• Current and unrestricted license to practice in North Carolina.
• Bilingual in Spanish is a plus.
• Knowledge of medical terminology and procedures.
• Effective communication and interpersonal skills.
• Ability to deal with the public in a courteous and respectful manner.
• Must be detail oriented.

Monday, Tuesday, Wednesday, Thursday, Friday – 8 am to 5 pm, 8‑hour shift (day shift).

• May need to sit or stand for long periods of time, occasional bending, stooping, lifting (including patients), reaching forwards and overhead.
• Walking primarily on a level surface for periods throughout the day.
• Proper lifting techniques and frequent computer work are required.
• Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.

• 401(k) and match
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision insurance

Full-time

• BLS Certification
• Accredited program for medical assistants

The starting pay for this position is $19.75 hourly. Actual salary may vary based on qualifications, skills, competencies, and proficiency for the role.