Certified Pharmacy Technician - Clinical Pharmacy​/Medication Assisted Treatment; MAT Program

Certified Pharmacy Technician – Clinical Pharmacy / Medication Assisted Treatment (MAT) Program

Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and break down barriers that prevent individuals from seeking health care.

Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.

The Certified Pharmacy Technician – Clinical/MAT is responsible for supporting the comprehensive clinical pharmacy and enabling services of the pharmacy and integrated behavioral health (IBH) departments with a primary focus on substance use disorder treatment. This position will float among its three locations in Edgecombe, Nash, & Wilson counties:

• FREEDOM WILSON COMMUNITY HEALTH CENTER PHARMACY
• HARVEST FAMILY HEALTH CENTER PHARMACY
• WILSON COMMUNITY HEALTH CENTER PHARMACY

This position offers a 40‑hour workweek, no weekends, full benefits package, 12 paid holidays, bi‑weekly pay.

• Aiding pharmacists in medication filling and dispensing processes, in accordance with applicable rules and laws set by governing bodies including the North Carolina Board of Pharmacy.
• Maintaining knowledge of clinic’s substance use disorder treatment protocols.
• Communicating effectively with patients as well as members of the pharmacy and medical teams.
• Screening patients for eligibility in various medication access programs and tracking corresponding applications, requests, and authorizations.
• Tracking of medication orders and specialty pharmacy shipments for patients enrolled in the MAT program.
• Supporting medication therapy management and care management service activities including reconciling medications, allergies, and medical conditions; calling patients to obtain pertinent health and treatment related information; as well as educating qualified patients about services and potential benefits.
• Troubleshooting insurance issues and completing prior authorization documentation.
• Entering data into various computer or web‑based systems for the purposes of documentation or data collection.
• Becoming a trained Medicare counselor through the North Carolina Department of Insurance Seniors' Health Information Program (NCSHIIP) within 6 months of hire and subsequently counseling patients on Medicare Part D plan options.
• Facilitating the distribution of syringe services supplies.
• Participating in occasional community outreach events.

• High school diploma or equivalent.
• NC driver’s license.
• National Pharmacy Technician certification (CPhT) through the Pharmacy Technician Certification Board (PTCB), required.
• Previous pharmacy work experience or community health center experience, required.
• Computer literacy.
• Self‑directed with good organization skills.
• Team player with the ability to work independently.
• Excellent verbal and written communication skills.

High school diploma or equivalent.

National Pharmacy Technician Certification through the Pharmacy Technician Certification Board is preferred.

Monday to Friday, 8 am – 5 pm, 8‑hour shift, day shift.

• Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead.
• May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift.
• Frequent computer work required.

• 401(k) and match
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision insurance

Full‑time, On site.

The starting pay for this position is $17.00. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.