Concessions Manager
Listed on 2026-01-01
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Hospitality / Hotel / Catering
Event Manager / Planner, Catering
Concessions Manager
Job Location s: US-NC-Wilson
The Concessions Manager oversees the daily operations of all food and beverage service areas, ensuring optimal inventory levels, staff readiness, and exceptional guest experience. This role plays a key part in event execution, vendor coordination, and maintaining compliance with health and safety standards. The manager will collaborate with internal departments to deliver high-quality service during games, events, and peak seasons.
Essential Duties and Responsibilities- Lead and train concessions staff, ensuring adherence to company policies and customer service standards
- Monitor food safety and sanitation practices to ensure compliance with local health regulations
- Develop and implement efficient workflows for inventory management and restocking
- Collaborate with event teams to support promotional food and beverage offerings. This includes assisting with contacting customers booking suites, sending contracts, suite information and menu for events.
- Maintain accurate records of purchase, vendor communications, and inventory levels
- Lead pre-event setup and post-event breakdown procedures for concessions areas
- Assist with gameday food preparation for suites and picnics, among other events
- Order items for the food and beverage department
- Manage monthly inventory
- Must be 21 years or older
- Strong customer service and communication skills are necessary
- Experience with POS (point of sales) systems
- Experience training a team
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Work HoursHours vary according to the game and event schedule. Must be available to work mornings with some game days starting as early as 6:00am.
Some perks include- Ballpark discounts
- Recognition program and incentives
- Inclusive training and development opportunities aligned with Club values
For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.
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