Warehouse Manager

*** Thank you for considering joining our team! Please read this entire Job description before applying. This is a critical leadership position within our leadership team. We do not take this hiring decision lightly. There will be application questions that require a multiple sentence response. Please provide detailed and thoughtful answers to all of these questions.

• Team First, Mission First
• Relentless Initiative
• Continuous Improvement
• Embrace Accountability

If you share these core values and you can consistently exhibit them, then this is the team for you. If you do not share these values, there is a place out there where you will fit the culture just fine. We encourage you to go find that place.

• Learns the Ecommerce Program’s history
• Learns and understands the Ecommerce Program’s philosophy
• Understands and exemplifies our core values in their attitude, actions, and decisions
• Learns the support staff structure
• Learns the various production workflows in our warehouse

• This is a “Working Leader” role. Success in this role will not come from individual production. The success of this leader will be measured by the team's achievement of its shared goals.
• The ideal candidate will possess a strong set of individual skills, a growth mindset, a positive attitude, be self motivated and driven to succeed, and will not require constant direct supervision.
• In addition to the attributes listed above the ideal candidate must possess strong leadership abilities and the following leadership skills in order to coordinate the team to achieve its goals.
• All of the items listed below (including the ones that require difficult conversations) must be carried out in a manner that balances fostering a healthy work environment with ensuring the team achieves its goals.
  • Departmental and team coordination
  • Task and goal prioritization
  • Delegation and training
  • Followthrough and accountability
  • Process documentation and implementation
  • Motivation, coaching, recognition, and team building
  • Disciplinary action including terminations

The duties for this position shall include but not be limited to:

• Recruiting and Hiring
  • Notifies supervisor of hiring needs/requests authorization to hire
  • Uses statistics and departmental goals to determine staffing levels
  • Writes and places help wanted ads
  • Conducts telephone screening of applicants
  • Conducts first interview with applicants
  • Conducts second interview with applicants and includes superior if necessary
  • Makes sure to put a priority on recruiting when understaffed
  • Uses proactive methods of recruiting before the need to react arises
  • Applies EEOC law when making selection
  • Follows up on applicants’ former employers and references
• Orientation of New Employees
  • Forwards application, W-4, payroll info, etc. to appropriate office personnel
  • Follows an “Orientation Checklist” to acclimate new hires to the company, team, and their major responsibilities
  • Monitors performance of new team members closely during the 90 day probationary period
  • Provides assistance and training on areas needing improvement, if performance issues persist provides clarity of expectations through a signed action plan document that clearly outlines specific improvement targets
  • Completes a performance evaluation on new hires at end of training period
  • Informs employee of any eligibility for benefits, etc., during training period
• Personnel Files/Benefits
  • Disseminates information regarding company benefits to staff
  • Thoroughly documents all disciplinary action or improvement action plan conversations on official company paperwork and provides the signed documents to the appropriate individuals
  • Promptly sends information to be included in personnel files to the appropriate…