Supplier Quality Management Specialist; Wilson, NC,

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Research & Development​

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.
If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.
Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

Within the global supply chain quality team, the role of the Supplier Quality Associate is to ensure the quality compliance of suppliers providing Reckitt with materials or products for the Wilson site and to support the audit network across North America. The scope includes both existing and new suppliers, as well as support of other audit types in the region.

Your responsibilities

• Lead audits for new and existing suppliers at the Wilson site, from planning through completion.

• Draft technical agreements for raw material and component suppliers.

• Ensure local supplier procedures align with Reckitt’s global policies.

• Maintain monthly supplier quality KPIs.

• Enforce compliance with regulatory and Reckitt standards to mitigate consumer and brand risk.

• Publish audit reports and technical summaries within 28 days.

• Recommend supplier approvals or rejections.

• Escalate QMS failures via Reckitt’s Critical Event Process when needed.

• Recommend supplier training and quality improvements.

• Implement supplier risk mitigation strategies.

• Collaborate with Procurement, Operations, and QA to resolve supplier issues affecting safety, compliance, and performance.

• Support supplier evaluation and re-approval based on risk.

• Assist with internal and external audits at Wilson.

• Conduct local audits across North America and support the broader audit network.

• Complete training to qualify for regional corporate audits.

• Organize and lead formal meetings with top underperforming suppliers.

• Consolidate site-wide supplier performance data from production teams.

• Document meeting minutes, track corrective actions, and update stakeholders.

• Participate in FMEA and Change Control for new packaging projects.

• Ensure supplier controls are in place when required.

• Conduct system audits for new suppliers/projects and field audits to verify implementation.

• Audit and reference new North American suppliers to confirm factory readiness.

This role is not currently sponsoring visas or considering international movement at this time.

The experience we're looking for

• Bachelor's degree with prior experience in manufacturing and packaging preferred
• Deep understanding of manufacturing and packaging operations, including raw material, and packaging material production and control / Experienced and qualified lead auditor
• Proficiency in Microsoft Excel, Word, and Power Point
• Available to undertake local travel as needed to support audit needs
• Proven ability to work under pressure without compromising deliverables
• Excellent influencing skills, diplomacy, and tact in difficult situations
• Motivation and self-confidence in external environments
• Organized and capable of delivering concise written or oral summaries to management
• Ability to work independently is essential
• Effective communication skills and ability to debate and negotiate with external supplier…