Account Executive -Ticket Sales

Account Executive - Ticket Sales

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The Account Executive – Ticket Sales is responsible for selling new ticket packages, plans, and single game tickets and retaining a portion of season ticket accounts that they personally sell. This position will also generate ticket sales by bringing in new accounts, maintaining relationships with these accounts to retain them annually, and providing ongoing communication via telephone, e‑mail, mail, and ticket system technology platforms including CRM (Customer Relationship Management).

The role includes calling prospects assigned through the lead model, lapsed Ticket Holders, and accumulated leads from past seasons, and promoting sale of new and renewal season tickets.

• Maintain contact with all assigned ticket accounts to provide superior service and retain accounts year‑to‑year.
• Build revenue through sales of all ticket offerings for individuals, businesses, organizations, and others.
• Build relationships with accounts through organized outreach, meet and greet sessions, seat visits, and video and call campaigns.
• Follow up on all sales leads to sell new ticket accounts and assign seat locations; secure and process all payments.
• Maintain accurate customer and prospect records in the CRM, including call logs, account status, follow‑up actions, complaints, and properly code all ticket sales.
• Actively participate in weekly sales and strategy meetings, contributing creative ideas and feedback on past performance and next steps for managing the prospect pipeline.
• Research, develop, and maintain a portfolio of ticket accounts as assigned; identify new market segments and market opportunities to pursue for growth of ticket sales.
• Implement strategic ticket sales strategies in support of individual, departmental, and organizational goals, including budgeted revenue goals and sellout objectives.
• Provide ideas on new sales and retention initiatives for each sales campaign.
• Actively participate in strategic planning meetings with peers across all departments to ensure flawless planning and execution of the team’s home game games and all other events.
• Provide game day assistance with escorting participants from ticket accounts to the field for their specific activity; assist at various sales related events throughout the year.
• Responsible for satisfaction and retention of sales accounts by providing exceptional customer service and client satisfaction.
• Proactively generate and develop new business through outbound calls, meetings, and other communication methods—including prospecting, appointment setting, face‑to‑face meetings, canvassing, and cold calling—to meet and exceed individual and team sales goals.
• Assist with field tarp duties as necessary.

• Bachelor’s degree (B.A.) from a four‑year college or university.
• One to three years of related experience and/or training; or equivalent combination of education and experience.

Business hours are Monday – Friday 9:00am – 5:00pm; additional hours will be required on weekends, evenings, and some holidays. Must work all home games.

• Exceptional health and dental rates, fully covered vision package.
• 401(K) match and an additional annual contribution from the Club.
• Unlimited vacation time.
• 11 paid holidays.
• Paid parental leave.
• Collaborative recognition program and incentives.
• Leadership development programming.
• Online educational platform for personal and professional development.
• Business Resource Groups.
• Employee Assistance Plan (EAP).
• Paid time off for volunteering.
• Inclusive training and leadership development opportunities aligned with Club values.
• Home Game tickets, promotional giveaways, and other discounts.

Full‑time

Entry level

Sales and Business Development