Security Account Manager

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring an Account Manager. The Security Account Manager is a senior leadership role responsible for the strategic direction, operational oversight, and continuous improvement of all physical security, security administration, emergency management, and compliance-related programs across assigned facilities and operations. This position serves as the primary security leader, ensuring the protection of people, assets, information, operations, and brand reputation through the implementation of best-in-class security practices and risk management strategies.

** Why Join Allied Universal?*
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** Career Growth:
** Opportunities to advance within a global leader in security services

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** Impactful Work:
** Play a vital role in protecting people, property, and businesses

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** Supportive Team:
** Work with caring professionals dedicated to safety and excellence

** RESPONSIBILITIES:*
* Security Program Leadership

- Develop, implement, and continuously improve comprehensive site security programs, policies, standards, and standard operating procedures (SOPs).

- Establish strategic security objectives that align with organizational goals, operational requirements, and industry best practices.

- Provide leadership and oversight for all physical security operations across assigned locations.

- Serve as the primary security advisor to site leadership and business stakeholders on security-related matters.

- Ensure security programs remain effective, scalable, and responsive to evolving threats and business requirements.

- Develop long-term security strategies that support business continuity, operational resilience, and organizational growth.

Security Operations Management

- Direct and oversee daily security operations, including security staffing, control center activities, patrol operations, visitor management, and incident response functions.

- Manage security control center operations, including monitoring of video surveillance systems, access control platforms, intrusion detection systems, alarm monitoring systems, and other integrated security technologies.

- Ensure the effective operation, maintenance, and optimization of all security systems and infrastructure.

- Evaluate operational performance and implement process improvements to enhance efficiency and service delivery.

- Establish operational procedures that ensure consistent execution of security services across all shifts and locations.

Emergency Management and Incident Response

- Lead the development, implementation, and maintenance of emergency management and crisis response programs.

- Coordinate emergency preparedness activities, drills, tabletop exercises, and response planning initiatives.

- Serve as the security lead during incidents, emergencies, and business disruptions.

- Coordinate with local law enforcement, fire departments, emergency medical services, and other first responders to ensure effective incident management and response capabilities.

- Develop and maintain emergency communication and escalation protocols.

- Conduct post-incident reviews and lessons-learned assessments to strengthen future response capabilities.

Investigations and Risk Management

- Lead and oversee investigations involving security incidents, policy violations, workplace violence concerns, theft, fraud, misconduct, and other security-related matters.

- Conduct root-cause analysis and develop corrective action plans to prevent recurrence of incidents.

- Maintain investigative documentation, case management records, and evidence handling procedures.

- Perform comprehensive security risk assessments and vulnerability analyses.

- Identify, assess, and mitigate risks affecting personnel, facilities, operations, and assets.

- Recommend and implement security enhancements based on identified risks and emerging threat intelligence.

Security Technology and Systems Management

- Provide subject matter expertise for physical security technologies, including access control systems, video management systems, intrusion detection systems, visitor management platforms, and integrated security solutions.

- Lead security technology projects from concept through…