Assistant Office Manager

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Medical Clinic Assistant Manager – Job Description

Job Title:
Medical Clinic Assistant Manager

Location:

25030 SW Parkway Ave, Suite 200

Wilsonville, OR 97070

Reports To:

Clinic Manager / Practice Administrator

Job Summary:

The Medical Clinic Assistant Manager supports the daily operations of the medical clinic, non-invasive imaging laboratory (NIVL), and office-based laboratory (OBL) to ensure efficient workflows, high-quality patient care, and compliance with healthcare regulations. This leadership role integrates responsibilities of staff supervision, patient services, scheduling, and administrative functions while acting as a liaison between clinical staff, administrative teams, and management.

Key Responsibilities:

Operations & Administration:

· Assist in managing daily clinic operations to ensure smooth, timely, and efficient delivery of healthcare services.

· Support implementation of clinic policies, procedures, and workflows.

· Ensure compliance with healthcare regulations, safety standards, and privacy laws (e.g., HIPAA)

· Monitor clinic performance and aid with process improvements.

· Serve as initial administrative oversight of clinical operations, NIVL, and OBL operations, including assistance with accreditation, quality improvements, and maintenance of certification.

· Oversee staff education, on-boarding, and credentialing.

Staff Support & Supervision:

· Assist in supervising front desk, OBL staff, and support staff.

· Help with staff scheduling, timekeeping, onboarding, and training.

· Address staff about concerns and escalates issues to the Clinic Manager, as needed.

· Promote and ensure a positive, professional, and patient-focused work environment.

· Ensure a welcoming, timely, and quality patient experience from check-in to check-out.

· Assist in handling patient inquiries, complaints, and service recovery.

· Support appointment scheduling, referrals, and follow-up coordination.

Billing & Financial Support:

· Assist with insurance verification, billing processes, and claims follow-up.

· Monitor cash handling, co-pay collection, and daily deposits.

· Support inventory management and ordering medical and office supplies.

Communication & Coordination:

· Function as a primary point of contact between staff and management

· Assist in preparing reports, documentation, and correspondence

· Support provider schedules and clinic coverage needs

Qualifications:

· Bachelor’s degree in healthcare administration, Business Administration, or Nursing (preferred)

· 2–4 years of experience in a medical clinic or healthcare administrative role

· Prior supervisory or leadership experience preferred

· Knowledge of medical terminology, insurance processes, and EHR systems

· Strong organizational and multitasking abilities

· Excellent communication and interpersonal skills

· Leadership and team-support skills

· Attention to detail and problem-solving abilities

· Proficiency in Microsoft Office and electronic health record (EHR) systems

· Fast-paced medical clinic setting

· May require standing, walking, and occasional lifting

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function Administrative
• Industries Hospitals and Health Care

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