Sales Manager

Sales Manager

The Sales Manager is responsible for overseeing and directing all aspects of the automotive sales department. This role involves leading a team of sales representatives to achieve maximum profitability and customer satisfaction.

• Regional posting for multiple dealerships in the Seattle Area as needed.

• Recruit, hire, train, and develop a high‑performing sales team.
• Motivate and inspire the team to achieve sales targets and exceed customer expectations.
• Provide ongoing coaching, mentoring, and performance feedback.
• Ensure adherence to the dealership's sales process and best practices.
• Monitor and analyze sales performance data to identify areas for improvement.
• Implement strategies to enhance sales effectiveness and efficiency.
• Foster a customer‑centric, hospitality‑based culture within the sales department.
• Resolve customer complaints and issues promptly and professionally.
• Ensure that customers have a positive and memorable experience throughout the sales process.
• Collaborate with the purchasing department to maintain adequate inventory levels.
• Manage vehicle turn rates and minimize stock obsolescence.
• Monitor and analyze the department's financial performance.
• Develop and implement strategies to increase profitability.
• Manage expenses within budget.
• Stay informed about market trends, competitor activities, and customer preferences.
• Conduct market research to identify new opportunities and adjust sales strategies accordingly.
• Ensure compliance with all applicable laws, regulations, and dealership policies.
• Maintain accurate records and documentation.

• Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness, optimism, intellectual curiosity, work ethic, empathy, self‑awareness, and integrity.
• 3+ years of experience as an Automotive Sales Manager or 5+ years in an F&I or Floor Manager role.
• Strong leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• Proven track record of achieving sales targets and exceeding customer expectations.
• Strong knowledge of the automotive industry and sales processes.
• Proficiency in using CRM software and other relevant tools.
• Ability to work under pressure and manage multiple tasks simultaneously.

• Sitting:
  The majority of the workday is spent sitting at a desk, using a computer and phone.
• Standing and walking:
  There may be times when the sales manager needs to stand, walk around the dealership, or attend meetings.
• Reaching and bending:
  The manager may need to reach for files, supplies, or equipment.
• Lifting:
  Occasionally, there might be a need to lift or move documents, supplies, or equipment.

• Career path – Swickard isn't just a j‑ob. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support.
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

• Insurance: medical, dental, vision, life and pet insurance.
• Optional disability coverage.
• 401(k) plan.
• Paid holidays.
• PTO.

• Founded in 2014 by Jeff Swickard in Wilsonville, OR.
• A hospitality company that sells cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture:
  We want to be our customers' favorite place to purchase, lease, or service their vehicle and to be your favorite place to work!
• Highline Brands:
  Swickard has positioned itself as a leader in highline brands such as Mercedes-Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• Consistently ranked as one of the fastest growing dealership groups in the U.S. by Automotive News.

Seniority Level: Mid‑Senior level

Employment Type:

Full‑time

Job Function:
Sales and Business Development

Industry: Motor Vehicle Manufacturing