Department Support Coordinator – NPI; Onsite

Date Posted:  
•

Location:

Wilsonville, OR
• Role Type:
Onsite
• U.S. Citizenship Required

Dedicated Department Support Coordinator (DSC) for the New Product Introduction (NPI) team in Wilsonville, OR. This role supports and coordinates department activities, ensuring smooth operations and effective communication throughout the NPI transition process.

• Facilitate the flow of development builds and identify potential problems, ensuring that personnel, equipment, and materials are available as needed.
• Prepare and maintain reports on NPI work in progress (WIP) including line of balance (LOB).
• Manage and track status of material availability to ensure a controlled flow of approved materials timed to meet build requirements.
• Collect, track, and report manufacturing improvement opportunities including design and producibility related ones to NPI engineering and program management.
• Coordinate cross‑functional activities with quality, manufacturing, purchasing, design, inventory control, and other groups.
• Work closely with Operation Program Managers (OPM) and NPI engineers to ensure manufacturing readiness prior to product release to production.

• Deep understanding of RTX Lifecycle Program Management (RLPM), NPI, and CORE processes.
• Hands‑on experience collaborating with various departments/plants within Operations and Manufacturing.
• Practical experience supporting cross‑functional teams and exposure to Test and Design Engineering processes.
• Project and product management experience by leading small development programs.

• University degree or 6 years of relevant experience, or 2 years of experience with a degree.
• 2 years of administrative support experience.
• Experience in a production environment.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint).

• SAP proficiency.
• Advanced functions in Microsoft Office 365 Suite.
• Ability to work independently and as part of a team.
• Detail‑oriented with strong sense of responsibility.
• Strong problem‑solving and troubleshooting skills.
• Ability to learn and adapt in a fast‑paced, dynamic environment.
• Strong organizational and multitasking skills.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan with employer matching funds and a Lifetime Income Strategy option.
• Tuition reimbursement program and Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages including pet, home, auto, group legal, and  protection.
• Parental leave benefits, adoption assistance, and fertility benefits.
• Employee Assistance Plan with counseling sessions.
• Health incentives, wellness rewards, virtual doctor visits, and telehealth programs.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class. RTX provides affirmative action for qualified individuals with a disability and protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.