Retail Sales Manager — Customer Experience Leader
Listed on 2026-10-06
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Management
Retail & Store Manager -
Retail
Retail & Store Manager
The Michaels Companies is seeking a Sales Manager in Wilton, CT to lead a high-performing store team and deliver an engaging customer experience. You will drive selling behaviors, coach staff, and ensure SOP compliance while managing operations, POS usage, and store events.
This role also focuses on loyalty enrollment, protection plans, and omni-channel order fulfillment. Ideal candidates have 3+ years of retail leadership, strong customer-focus, and the ability to manage front-end operations,
We are currently recruiting a Retail Sales Manager — Customer Experience Leader for our team in Wilton, CT, United States.
This is a great opportunity to take on the Retail Sales Manager — Customer Experience Leader role at The Michael's Companies.
As a Retail Sales Manager — Customer Experience Leader, you will play an important part at The Michael's Companies in Wilton, CT, United States.
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